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VzW Not Killing Unlimited Data Soon

Verizon explained the unlimited plan will no longer be available to customers who purchase handsets at discounted prices after the company introduces its shared data plans. ...read more

  • Sprint CEO: Big M&A Still Possible
  • Verizon Eliminating Unlimited Data
  • Billing Errors, Fraud Devastating
  • NEC Wraps Convergys Business Buy
  • More T-Mobile Employees To Lose Jobs

Big Data Poses Challenges, Opportunities

The underlying premise here is that the data required for analysis is available to the company concerned, and is in a format that is easily accessible. The data should also, of course, be reliable enough to support ...read more

  • Keys to Carrier Survival
  • BSS, OSS Suddenly Sexy at CTIA
  • AT&T Doubles Down on American Paranoia
  • Where Are all the Billing Vendors?
  • The Problem With Net Promoter Score

M2M and Insisting on Your Place in the Revenue Chain

The service providers' place in the value chain of M2M is obvious, but revenue does not naturally follow value. This report examines the M2M opportunity and some of the ways providers can turn value into revenue. ...read more

  • Network Mgmt. In the Age of Big Data
  • The Last Word on Customer Experience
  • Executive Panel on Customer Experience
  • Executive Panel on SaaS
  • Enabling a Simpler, Safer Lifestyle

Data Crunch Meets Backhaul Inflation

Service Assurance is a core competency for most service providers, but it is continually being tested by applications, devices and network technologies. So far, the industry is meeting the challenge. ...read more

  • Billing Operations Evolution Continues
  • Customer Experience: All In or All Out
  • Cloud Security: Next-Gen Confidence Game
  • Proactive Revenue Management
  • Managing the Technology Upgrade Cycle

The Customer-Satisfaction Struggle

Despite slight increases in customer satisfaction across most industries, it's still a struggle for wireless, wireline, fixed-line and television, which lag behind almost all others. ...read more

  • CTIA: Images from New Orleans
  • The Evolution of Some Telecom Titans
  • B/OSS' Top 10 Stories in April
  • The Biggest M&A of Q1 2012
  • Windstream Data Center Sneak Peek

Latest Headlines

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  • Seven Years Later, FCC's Special Access Ruling Still in Limbo
    And with a presidential election looming, a ruling next year is far from certain. ...More
    May 18, 2012 By Josh Long
    Posted in News
  • LTE Subscriber Data: The Killer API
    The global subscriber data management market is expected to grow to $1.86 billion by 2016, driven increasingly by LTE deployments and the need for crafting personalized service packages. ...More
    May 18, 2012 By Tara Seals
    Posted in News
  • Mobile: Huge Risk and Opportunity for Facebook
    The company acknowledged that it does not "generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven." ...More
    May 18, 2012 By Josh Long
    Posted in News
  • Verizon Wireless Clarifies Unlimited Data Position as Angry Customers Rant Online
    Smartphone
    Verizon explained the unlimited plan will no longer be available to customers who purchase handsets at discounted prices after the company introduces its shared data plans. ...More
    May 18, 2012 By Josh Long
    Posted in News, Service & Network Management
  • Big Data Poses Huge Challenges, But Opportunities
    The underlying premise here is that the data required for analysis is available to the company concerned, and is in a format that is easily accessible. The data should also, of course, be reliable enough to support analytics. ...More
    May 18, 2012
    Posted in Blog
  • Verizon CFO 'Extremely Confident' Regulators Will Bless Cable Deals
    Fran Shammo said the AT&T/T-Mobile merger was an entirely different kind of deal. ...More
    May 17, 2012 By Josh Long
    Posted in News
  • Facebook Makes History in IPO, Sets Share Price
    Mark Zuckerberg, who founded the company eight years ago in a Harvard dorm room, doesn't have much to worry about in the way of personal finances. ...More
    May 17, 2012 By Josh Long
    Posted in News
  • Comcast Raises Data Caps, Befuddling Some Industry Watchers
    In a media call Thursday with Comcast, some journalists seemed perplexed that the company was raising its data limits when the majority of customers don't even come close to the current cap. ...More
    May 17, 2012 By Josh Long
    Posted in News, Service & Network Management
  • JT Group Turns to Ericsson's Telcordia for Fiber Rollout
    The company formerly known as Jersey Telecom has turned to Telcordia for the company's network planning, engineering and design platform to support the rollout of a fiber telecom network. ...More
    May 17, 2012
    Posted in News, Service & Network Management, Service Creation & Delivery
  • InfoVista Upgrades Service Assurance Platform
    InfoVista has announced the availability of VistaFoundation Kit 4.3, which the company calls a significant upgrade to its service performance assurance technology platform. ...More
    May 17, 2012
    Posted in News, Service & Network Management
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  • Verizon Wireless Clarifies Unlimited Data Position as Angry Customers Rant Online
  • JT Group Turns to Ericsson's Telcordia for Fiber Rollout
  • Comcast Raises Data Caps, Befuddling Some Industry Watchers
  • InfoVista Upgrades Service Assurance Platform
  • Sprint CEO: Despite AT&T-T-Mobile Fiasco, Big M&A Coming

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  • The Customer-Satisfaction Struggle
  • CTIA: Images from New Orleans
  • The Evolution of Some Telecom Titans
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