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Are 'Dumb Pipes' Real? Telstra Says No

"Owning the customer" is not necessarily a path to financial success. And over-the-top players are threats in some sectors, but for ...read more

You Just Video-Called a Contact Center

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a ...read more

May's Hottest Selling Smartphones

The iPhone is finally proving fallible, only remaining the top seller last month, among the major U.S. carriers, at AT&T. Our image gallery ...read more

Latest Headlines

What Does Innovation Mean to Today's Telecom Market?

Even back-office functions like billing can benefit from innovation to be more customer-centric and capable of providing the digital products and services customers’ desire. ...More
Yesterday
Posted in Blog, Billing, Service Creation & Delivery
Ericsson Edges Out Huawei in Convergent Charging

The convergent charging market grew by 42 percent in 2012, to almost $1.7 billion, with healthy growth expected to continue throughout the rest of this year. ...More
Yesterday By Craig Galbraith
Posted in News, Billing, Service & Network Management
Aria Systems Expands Cloud Billing in EMEA

With this expansion, enterprise companies in telecommunications, technology and media in particular, can benefit from greater access to Aria’s cloud-based billing solutions, the company said. ...More
Yesterday By Craig Galbraith
Posted in News, Billing
Are 'Dumb Pipes' Real? Telstra Says No

"Owning the customer" is not necessarily a path to financial success. And over-the-top players are threats in some sectors, but for everyone else, there is enormous potential there. ...More
Yesterday By Craig Galbraith
Posted in News
AT&T Beats Verizon, Sprint, T-Mobile in Network Speeds

Mass complaints from iPhone users regarding dropped calls are a thing of the past, replaced with accolades naming Ma Bell's wireless network faster than those of chief rivals Verizon Wireless, Sprint and T-Mobile. ...More
June 18, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Verizon Confirms Interest in Canada, Noncommittal on Wind Mobile

Verizon is "gauging the possibility" of getting into the Canadian wireless market, but won't say if Wind Mobile is an acquisition target. ...More
June 18, 2013 By Craig Galbraith
Posted in News
Sprint Lawsuit: 'Coercive' DISH Tried to 'Fool' Clearwire Investors

Sprint says DISH "repeatedly attempted to fool Clearwire's shareholders into believing its proposal was actionable in an effort to acquire Clearwire’s spectrum and to obstruct Sprint’s transaction with Clearwire." ...More
June 18, 2013 By Craig Galbraith
Posted in News
Smile! You Just Video-Called a Contact Center for Support

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a product and talking to the contact center agent via video conference? ...More
June 18, 2013
Posted in Blog
Openet Acquires ANDSF Provider Forkstream

The Forkstream technology will provide seamless dynamic network selection for mobile devices, Openet says. ...More
June 18, 2013
Posted in News
Are CSPs Leading the Global Content Race?

With the historical divide between developing and developed markets disappearing, mobile is rapidly becoming much more interesting a proposition for the global content players. ...More
June 18, 2013
Posted in Blog