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Report: AT&T Bid for Telefónica Rejected

The Spanish government reportedly blocked the deal because of the important role Telefónica plays in Spain's economy, strategically and symbolically. ...read more

You Just Video-Called a Contact Center

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a ...read more

May's Hottest Selling Smartphones

The iPhone is finally proving fallible, only remaining the top seller last month, among the major U.S. carriers, at AT&T. Our image gallery ...read more

Latest Headlines

Verizon Confirms Interest in Canada, Noncommittal on Wind Mobile

Verizon is "gauging the possibility" of getting into the Canadian wireless market, but won't say if Wind Mobile is an acquisition target. ...More
1 hour ago By Craig Galbraith
Posted in News
Sprint Lawsuit: 'Coercive' DISH Tried to 'Fool' Clearwire Investors

Sprint says DISH "repeatedly attempted to fool Clearwire's shareholders into believing its proposal was actionable in an effort to acquire Clearwire’s spectrum and to obstruct Sprint’s transaction with Clearwire." ...More
1 hour ago By Craig Galbraith
Posted in News
Smile! You Just Video-Called a Contact Center for Support

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a product and talking to the contact center agent via video conference? ...More
5 hours ago
Posted in Blog
Openet Acquires ANDSF Provider Forkstream

The Forkstream technology will provide seamless dynamic network selection for mobile devices, Openet says. ...More
6 hours ago
Posted in News
Are CSPs Leading the Global Content Race?

With the historical divide between developing and developed markets disappearing, mobile is rapidly becoming much more interesting a proposition for the global content players. ...More
8 hours ago
Posted in Blog
NFC Makes Strides as More Phones Ship With Mobile-Pay Technology

Capabilities of the technology are still being realized, and new uses will continue to be developed. ...More
Yesterday
Posted in News
AT&T Bid for Telefónica Rejected — Report

The Spanish government reportedly blocked the deal because of the important role Telefónica plays in Spain's economy, strategically and symbolically. AT&T is said to have suspended its acquisition attempt after getting the news. ...More
Yesterday By Craig Galbraith
Posted in News
Comverse Opens UAE Branch

Comverse's new office in Dubai's financial center will meet the needs of a growing customer base in the Middle East. ...More
Yesterday By Craig Galbraith
Posted in News, Customer Experience Management
EU Set to Do Away With Roaming Charges

All fees for roaming – text, mobile Internet, voice – would be eliminated as soon as July 2014 if a new proposal gets pushed through the EU. But the governing body could have a fight on its hands. ...More
June 14, 2013 By Craig Galbraith
Posted in News, Billing
Ericsson Overtakes Huawei in CSP SDP Survey

Getting services to market faster is overwhelmingly the top business driver behind respondents' service delivery platform (SDP) investments, according to an Infonetics survey. ...More
June 14, 2013 By Craig Galbraith
Posted in News, Service Creation & Delivery