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Billing Errors, Fraud Devastating
Mobile network operators face losing nearly one-quarter of revenues, or $300 billion, to billing error and fraud by 2016. But there are some ways to plug those holes in the dam. ...read more
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Slide Show: The Customer-Satisfaction Struggle
Posted in Galleries, Customer Experience Management
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Amdocs: 'BYOD' Needs to Get B/OSS-y
Posted in News, Customer Experience Management
- Comptel Upgrades Service Fulfillment Platform
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Billing Errors, Fraud Devastate Wireless Providers
Posted in News, Billing, Revenue Management
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NEC Completes Convergys Business Acquisition
Posted in News, Revenue Management
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M2M and Insisting on Your Place in the Revenue Chain
Posted in Reports
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More T-Mobile Employees To Lose Jobs
Posted in News
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Network Management Requirements in the Age of Big Data
Posted in Reports, Service & Network Management
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Verizon Withdraws Plan to Raise Special Access Rates
Posted in News
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Alliance Backed by Sprint, T-Mobile Criticizes Verizon/Cable Deals
Posted in News
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