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VzW Not Killing Unlimited Data Soon

Verizon explained the unlimited plan will no longer be available to customers who purchase handsets at discounted prices after the company introduces its shared data plans. ...read more

Big Data Poses Challenges, Opportunities

The underlying premise here is that the data required for analysis is available to the company concerned, and is in a format that is easily accessible. The data should also, of course, be reliable enough to support ...read more

M2M and Insisting on Your Place in the Revenue Chain

The service providers' place in the value chain of M2M is obvious, but revenue does not naturally follow value. This report examines the M2M opportunity and some of the ways providers can turn value into revenue. ...read more

Data Crunch Meets Backhaul Inflation

Service Assurance is a core competency for most service providers, but it is continually being tested by applications, devices and network technologies. So far, the industry is meeting the challenge. ...read more

The Customer-Satisfaction Struggle

Despite slight increases in customer satisfaction across most industries, it's still a struggle for wireless, wireline, fixed-line and television, which lag behind almost all others. ...read more

Latest Headlines

Seven Years Later, FCC's Special Access Ruling Still in Limbo

And with a presidential election looming, a ruling next year is far from certain. ...More
May 18, 2012 By Josh Long
Posted in News
LTE Subscriber Data: The Killer API

The global subscriber data management market is expected to grow to $1.86 billion by 2016, driven increasingly by LTE deployments and the need for crafting personalized service packages. ...More
May 18, 2012 By Tara Seals
Posted in News

Mobile: Huge Risk and Opportunity for Facebook

The company acknowledged that it does not "generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven." ...More
May 18, 2012 By Josh Long
Posted in News
Verizon Wireless Clarifies Unlimited Data Position as Angry Customers Rant Online

Verizon explained the unlimited plan will no longer be available to customers who purchase handsets at discounted prices after the company introduces its shared data plans. ...More
May 18, 2012 By Josh Long
Posted in News, Service & Network Management
Big Data Poses Huge Challenges, But Opportunities

The underlying premise here is that the data required for analysis is available to the company concerned, and is in a format that is easily accessible. The data should also, of course, be reliable enough to support analytics. ...More
May 18, 2012
Posted in Blog
Verizon CFO 'Extremely Confident' Regulators Will Bless Cable Deals

Fran Shammo said the AT&T/T-Mobile merger was an entirely different kind of deal. ...More
May 17, 2012 By Josh Long
Posted in News
Facebook Makes History in IPO, Sets Share Price

Mark Zuckerberg, who founded the company eight years ago in a Harvard dorm room, doesn't have much to worry about in the way of personal finances. ...More
May 17, 2012 By Josh Long
Posted in News
Comcast Raises Data Caps, Befuddling Some Industry Watchers

In a media call Thursday with Comcast, some journalists seemed perplexed that the company was raising its data limits when the majority of customers don't even come close to the current cap. ...More
May 17, 2012 By Josh Long
Posted in News, Service & Network Management
JT Group Turns to Ericsson's Telcordia for Fiber Rollout

The company formerly known as Jersey Telecom has turned to Telcordia for the company's network planning, engineering and design platform to support the rollout of a fiber telecom network. ...More
May 17, 2012
Posted in News, Service & Network Management, Service Creation & Delivery
InfoVista Upgrades Service Assurance Platform

InfoVista has announced the availability of VistaFoundation Kit 4.3, which the company calls a significant upgrade to its service performance assurance technology platform. ...More
May 17, 2012
Posted in News, Service & Network Management