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Ericsson, Accenture Named Tops in TOMS

Gartner says the TOMS market became more concentrated in 2012, with the top 20 vendors accounting for about 58 percent of total revenue, up from 56 ...read more

Keep an Eye On Your Network

Hopefully Brazil’s 4G networks will be ready to support the, because next month, the Confederations Cup, the first of three massive sporting events ...read more

Verizon, Comcast Post Strong Q1 Numbers

Verizon, CenturyLink and Comcast were among the U.S. communications giants that delivered strong first-quarter financial news to their customers and ...read more

Latest Headlines

SOFTPLUS WINS TWO

SoftPlus Systems of India, a provider of e-commerce and customer relationship management systems, has secured contracts worth $2.5 million for its call center systems from Asia Online Ltd., a Hong Kong-based ISP, and Mobil Rom, a wireless carrier in Romania. SoftPlus will ...More
October 1, 1999
Posted in News
DSET Ships Two CLEC Products

DSET Corp. recently released its ez911 gateway service designed to let CLECs provision new customers faster. The product is designed to automate the transfer of relevant customer information from CLECs to national 911 service bureaus. Another new software application, ...More
October 1, 1999
Posted in News
Micromuse Debuts Outage Assessment System

Micromuse Inc., a provider of fault and service-level management software, recently debuted NetCool/Impact, a software system designed to let corporations and service providers rapidly assess the impact of IT service outages. The goal is to accelerate service restoration by ...More
October 1, 1999
Posted in News
VERAMARK, ERICSSON PARTNER

Veramark Technologies Inc., a developer of telecommunications management and billing systems, signed a reseller license agreement with Ericsson Telecom S.A. de C.V., a provider of telecommunications equipment in South America. Under the agreement Ericsson will license and ...More
October 1, 1999
Posted in News, Billing
INTASYS TEAMS WITH PRIMAL

Intasys Corp., a provider of billing systems and customer care products, will partner with Primal Systems Inc., a provider of Internet-enabled customer intelligence systems, Intasys officials said in August. The companies will integrate Primal’s Outfront product with ...More
October 1, 1999
Posted in News, Billing
CHECKFREE, EQUIFAX COLLABORATE

CheckFree, a provider of financial electronic commerce processing and services, and Equifax E-Banking Solutions, a developer of consumer information management, transaction processing and other services, recently launched electronic billing and payment (EBP) services to ...More
October 1, 1999
Posted in News
AT&T CHOOSES BRIO TECHNOLOGY

AT&T chose Brio Technology, a business intelligence software developer, to provide its company decision makers with business information, as well as marketing and customer trend analysis nationwide. The custom-built system is designed to disseminate telephony, cable and ...More
October 1, 1999
Posted in News
PWC, CLARIFY TEAM

PricewaterhouseCoopers LLP (PWC), a customer relationship management (CRM) consulting firm, and Clarify Inc., a developer of front-office software, will combine to offer companies a single system for deployment of Web-based customer loyalty systems for the Internet. The ...More
October 1, 1999
Posted in News
...More
October 1, 1999
Posted in Articles
Sigma Launches New Billing System

Sigma Systems Group recently launched Webcare, its newest customer care support system. Targeted at telecom carriers, cable service providers and ISPs, Webcare is designed to deliver self-care and customer service at lower costs, increase productivity of CSRs, and promote ...More
October 1, 1999
Posted in News, Billing