• Sign on the Dotted Line
    In recent months, a number of big-ticket contracts between billing vendors and their customers have been signed and sealed. Probably the most impressive is the $100 million, 3-year contract that AT&T Business Services renewed with Convergys in May. Under this agreement, ...More
    August 1, 2000 Posted in Articles, Billing
  • GROUP 1 SOFTWARE ENHANCES DOC1
    Group 1 Software has enhanced its DOC1 product to address the growth in EBPP and electronic statement presentation (ESP). Version 4.0 of DOC1 is designed to generate XML output. With DOC1’s XML output, EBPP and ESP vendors can take in the format, structure, and content of a ...More
    August 1, 2000 Posted in News, Billing
  • GENEVA WINS CZECH CONTRACT
    Czech Telecom will use Geneva Technology’s software to bill for data services and components of its Internet business. Czech Telecom, which provides fixed telephony, Internet and data services to business and residential customers, hopes the system will lead to fast-launch ...More
    August 1, 2000 Posted in News
  • Java: Ready for the Big Time?
    When Sun Microsystems first brewed up the Java programming language in 1995, the object-oriented technology hit the computing industry by storm. It is said to be easier to learn than C++ and can be used for applications that run in a distributed network environment among ...More
    August 1, 2000 Posted in Articles, Billing
  • I-TEL: SEAHORSE
    I-Tel, an Australian developer of telecom billing systems, introduced its multicarrier, Web-based bill management system service, known as SeaHorse. The system is designed to collect a company’s telecommunications bills from each carrier and dump them into a common ...More
    August 1, 2000 Posted in News, Billing
  • M&I DATA RELEASES 3 ENHANCEMENTS
    M&I Data Services recently released three enhancements to the CSF software family. CSF, a document composition and Internet-enabling system, is designed to revise and manage customer communications such as statements, bills, letters and notices. CSF Messenger 2.0 and CSF ...More
    August 1, 2000 Posted in News
  • AMDOCS DESIGNS CUSTOMER DATA FUNCTIONALITY
    Amdocs recently debuted www.customer.analysis. The web-enabled system is designed to support interactive visualization of customer data and depicts the breakdown between voice and data usage, call and data transmission destinations, and historical comparisons of usage ...More
    August 1, 2000 Posted in News
  • CONNECT.COM BUILDING VOICE, DATA OFFERING
    Connect.com will use MetaSolv and Daleen to support its convergent voice and data offering. Daleen’s eCare self-care and BillPlex customer management and billing systems will be integrated with MetaSolv’s Telecom Business Solution order management and service fulfillment ...More
    August 1, 2000 Posted in News
  • Data Warehousing: Creating Nirvana or Chaos?
    Data warehousing was born to overcome data chaos, but for many it has compounded the problem by adding yet another level of complexity to an already perplexing data problem. But these problems must be resolved, as data warehousing will become the foundation for building ...More
    August 1, 2000 Posted in Articles
  • EXTENT: OMNISPAN OSS AND BILLING
    Extent Technologies launched a real-time OSS and billing software system, Omnispan, designed for ISPs. The system also offers an integrated registration, provisioning, rating, billing and customer care system, and it lets subscribers view their exact balance and access ...More
    August 1, 2000 Posted in News, Billing