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Fortumo Teams with Telefónica, Telenor

Users in more than 30 countries will now be able to purchase digital goods over the Web and on Android, Windows 8 and Windows Phone devices. ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top Cellphone Manufacturers

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American ...read more

Latest Headlines

AT&T UNISOURCE SELECTS CLARIFY

Clarify, Inc., a provider of front office products, announced that AT&T-Unisource Communications Services is standardizing software for its international customer care center in the Netherlands with Clarify. AT&T Unisource is a pan-European telecommunications joint venture ...More
June 1, 1998
Posted in News
A Pragmatic Approach to Quality Billing

Customers expect their billing for any service to be perfect. So does the service provider. In the telecom industry, there are only three indicators of quality that the customer receives: price, actual service and the bill. The bill is the only physical representation of ...More
June 1, 1998
Posted in Articles, Billing
AXIOM RELEASES FRAUD MANAGEMENT UPGRADE

The Revenue Assurance Systems Division of Axiom Inc. introduced a new version of its Sterling 7000; a fraud management system designed to provide real-time and retrospective analysis of CDR and customer data. Release 3.0 features an enhanced client/server GUI, attribute ...More
June 1, 1998
Posted in News
ARCHITEL TO ACQUIRE ACCUGRAPH

Architel Systems Corporation and Accugraph Corporation have entered into an agreement under which Architel will acquire all of the outstanding shares of Accugraph. Accugraph will amalgamate with a wholly owned subsidiary of Architel and each Accugraph Class A share will be ...More
June 1, 1998
Posted in News
Unix, Windows NT and AS/400 Machines Battle in Billing Area Platform Considerations Play a Role in Developing Product, Choosing Systems

Options and choices-the communications billing industry has become full of them. Deregulation was intended to give end-users choices where once there were none; choices for services, prices, providers, technology... the list goes on. Providers themselves are awash in a ...More
June 1, 1998
Posted in Articles, Billing
KENAN SIGNS THREE

Kenan Systems Corporation announced that the Netherlands' NV kabletelevesie (Casema) has chosen Kenan's Unix-based Arbor/BP billing system, to provide multi service consolidated billing for its expansion into multiple communications services. Casema has introduced ...More
June 1, 1998
Posted in News, Billing
ALLTEL AWARDED $200 MILLION CONTRACT

Hughes Ipsat Ltd. (HIL), a consortium that plans to build and operate a wireless local loop telecommunications system serving Bombay, India, and the surrounding state of Maharashtra has awarded ALLTEL a $200 million contract. Alltel will provide business process consulting ...More
June 1, 1998
Posted in News
The Economics of Billing: Maximizing the Value Equation

"How can I maximize the value of the billing system to my business?" That is the question at the heart of billing economics and the question each carrier must answer on a daily basis. While many of the individual components appear simple, few carriers can accurately ...More
June 1, 1998
Posted in Articles, Billing
LHS TO ACQUIRE INFOCELLULAR

LHS Group Inc. and InfoCellular Inc. have signed a letter of intent for LHS to acquire InfoCellular for approximately $9.5 million in LHS stock. LHS is buying Infocellular to add its point of sale software to its current billing and customer care product offering. In other ...More
June 1, 1998
Posted in News
INDUSTRY GROUPS JOIN TO PETITION FCC

CTIA, PCIA, USTA and TIA have joined to ask the FCC to resolve the dispute between the industry and the FBI over new wiretap requirements. The industry groups state that they are committed to assisting law enforcement agencies to carry out court-ordered wiretaps, but they ...More
June 1, 1998
Posted in News