• Cygent Launches Universal Agent Portal
    Cygent recently launched Cygent Universal Agent Portal to help CSRs and sales agents negotiate quotes for communications services, submit orders, manage customer accounts, handle billing inquiries and adjustments, and respond to service problems. In conjunction with ...More
    November 1, 2000 Posted in News
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    November 1, 2000 Posted in News
  • H.O. SYSTEMS AND TSS
    H.O. Systems and Total Software Solutions (TSS) have created a joint development initiative. H.O. Systems selected TSS to provide the application software, Roamer/Converta, to process roamer records according to the GSM (TADIG) standards. H.O. Systems will use the system to ...More
    November 1, 2000 Posted in News, Billing
  • The Three Witches of Taxing
    Death and taxes-these are the major constants in life, and telecom companies are not immune from either. Over the last several years, state and local governments have increasingly turned to the telecom industry as a revenue source alternative to the more noticeable sales, ...More
    November 1, 2000 Posted in Articles, Billing
  • Billing Q&A with Jim O'Neill
    Q-Can you tell me how the switch is set or decides where to send the records or which company will bill the calls? A-First you have to remember that modern switches are just very complex computers. Second, while this response generally describes U.S. networks, those in ...More
    November 1, 2000 Posted in Articles, Billing
  • TRICOM, CODISA TEAM
    Codisa Software Corp., a Latin American developer of business applications, will be the exclusive distributor of Dominica-based Tricom’s advanced billing and OSS platform. Developed jointly by Tricom and Codisa, Codisa-Telcom is a software platform designed to let CLECs ...More
    November 1, 2000 Posted in News, Billing
  • NORDIAL SELECTS MIND
    Nordial Inc. a telephony ASP based in Iceland, will use Mind CTI's MIND-iPhonEX* IP telephony billing system. Nordial operates throughout Europe and North America. Its services include long distance calling and virtual call center service. Also, Teltran International, a ...More
    November 1, 2000 Posted in News
  • ORGA Incorporates Prepaid Billing for Data
    ORGA Card Systems, a provider of prepaid systems with more than 28 such installations worldwide, will incorporate the added feature of prepaid billing for data with respect to GPRS, WAP and UMTS. ORGA’s system will be able to process the new GPRS call detail records. It is ...More
    November 1, 2000 Posted in News, Billing
  • NORTEL TO USE OSI’S SYSTEM
    Nortel Networks has licensed Objective Systems Integrators’ NetExpert service assurance system to support GO Mobile of Malta. OSI’s software, part of Nortel’s GSM OSS, will also manage GO Mobile’s GPRS network and WAP server. Nortel plans to provide the company with a ...More
    October 1, 2000 Posted in News
  • APOGEE LAUNCHES IP SETTLEMENT SYSTEM
    Apogee Networks recently launched NetCountant Settlement, an IP settlement and billing platform. The system is designed to enable Internet content distributors, ASPs and ISPs with carrier-class capability to define, aggregate, rate and settle billions of transactions in ...More
    October 1, 2000 Posted in News