• TELEKNOWLEDGE, UNISPHERE INTEGRATE SYSTEMS
    TeleKnowledge, Inc. and Unisphere Solutions, have completed the first integration phase of the companies' products. TeleKnowledge's Total-e billing and customer care software has been embedded into the Unisphere Management Center (UMC) product, Unisphere's service and ...More
    June 1, 2000 Posted in News, Billing
  • CONVERGYS TO GET XACCT SYSTEM
    Xacct Technologies Inc. will integrate its IP mediation system, XacctUsage, with Convergys' Catalys billing and customer care system. The combination is designed to provide carrier-class, usage-based billing and customer relationship management (CRM) services to ISPs. ...More
    June 1, 2000 Posted in News, Billing
  • MURPHY CONSULTING DEBUTS AUDIT SOFTWARE
    Murphy Software Consulting Inc. recently released Version 2.0 of its Local Audit Software (LAS). The software lets CLECs automatically decode encrypted electronic invoices sent by LECs and import the vendor's invoice data. The database is designed to give CLECs critical ...More
    June 1, 2000 Posted in News
  • LOGICA TO USE TRINTECH SYSTEM
    Logica and Trintech Group, a provider of secure electronic payment infrastructure systems, plan to introduce integrated e-payment systems for card issuers, banks and telecom providers. Logica will include Trintech's PayWare eIssuer. The software designed to provide a secure ...More
    June 1, 2000 Posted in News
  • CALL TIME TO SELL EIC
    Call Time and Interactive Intelligence, a developer of interaction management software plan to market and support Interactive Intelligence's communications software system, Enterprise Interaction Center (EIC), throughout Singapore and Malaysia. EIC is designed to help ...More
    June 1, 2000 Posted in News
  • H.O. SYSTEMS GETS WIRELESS CONTRACT
    GSM-carrier Iowa Wireless will install H.O. Systems' CIMS billing and customer care and e-business systems. The software is designed for provisioning, mediation, point-of-sale and inventory services. The systems also provide software support, accounting reports and ...More
    June 1, 2000 Posted in News
  • EHPT LAUNCHES IP MEDIATION
    EHPT recently launched EHPT BMP, a mediation platform for both CDR-based and IP event-based mediation. The system handles standard call usage and lets operators and ISPs charge for content, duration, volume and quality of IP services, including WAP. EHPT also launched ...More
    June 1, 2000 Posted in News
  • CORECOMM CHOOSES NOOCHEE
    Telco CoreComm, will use Noochee Solutions’ SmartComp to manage its various sales commission programs. SmartComp is designed to integrate and automate the sales compensation process and minimize manual entry to direct, indirect, or hybrid sales channels. ...More
    June 1, 2000 Posted in News
  • Billing World Vendor Survey of CRM Innovations
    The message is simple: changing rate plans to be only a few cents cheaper than your competitors is not the way to build customer loyalty. The per-minute battles will soon have no meaning to the customers. "Someone else's churn today, based on a minor price difference, is ...More
    June 1, 2000 Posted in Articles, Billing
  • Real-Time (All The Time) Operation Support Systems
    The appearance of next-generation, IP-based communication services and devices has become virtually an everyday event. With the charged atmosphere of the Internet, and the subsequent creation of the new economy, companies must develop new services that give them the all ...More
    June 1, 2000 Posted in Articles, Billing