• METAPATH ANNOUNCES CUSTOMER LOYALTY APP
    Metapath Software Corporation announced the commercial availability of Ceer, its marketing and customer loyalty application, following its pilot evaluation by a wireless carrier. Ceer is designed to supply a Customer Experience Record, which contains data collected from ...More
    May 1, 1998
    Posted in News
  • DECADE NINE RELEASES BILLING MEDIATION TOOLS
    Decade Nine Plc. released its Data Management Workbench (DMW), a new product for telecom billing mediation. The DMW is a suite of Java software tools that are designed to manage telecom data, such as CDRs and traffic data. The DMW can also be used as a platform for ...More
    May 1, 1998
    Posted in News, Billing
  • Billing Vendor Benchmark Efforts Are Anything But Standardized Definitions, Methodologies, Philosophies for System Benchmarks often Vary from Vendor to Vendor
    Bench'mark, n. A standardized problem or test that serves as a basis for evaluation or comparison (as of computer system performance) -Merriam-Webster's Collegiate Dictionary, Tenth Edition Maybe billing system vendors are using a different dictionary than the one provided ...More
    May 1, 1998
    Posted in Articles, Billing
  • EHPT LAUNCHES INTERCONNECT SYSTEM
    Ericsson Hewlett Packard Telecommunications (EHPT) launched EHPT SETTLER, an interconnect application intended to boost telecom operators' profits and to control costs. Designed to give operators a commercial advantage through its ability to handle large incoming and ...More
    May 1, 1998
    Posted in News, Billing
  • GENESYS NAMED FIRST DECss7 PROVIDER
    The first application developer to use DECss7 for NT is Genesys Telecommun-ications Laboratories, a provider of virtual call centers and intelligent call routing systems. Its first application the Genesys Interaction Router, is designed to perform business routing of calls, ...More
    May 1, 1998
    Posted in News
  • AXIOM ACQUIRES SOFTWARE DEVELOPER
    Axiom Inc. announced that it has purchased Greendown Software Ltd. (GSL), a privately held company based in Hampshire, England. GSL markets its product is under the name TERESA, specializes in fraud management software. The terms of the agreement were not disclosed. GSL ...More
    April 1, 1998
    Posted in News
  • ALLTEL CONVERTS GTE WIRELESS TO VITUOSO II
    Alltel announced that it has converted 160,000 GTE Wireless customers located in GTE's Illinois and Iowa to the latest version of Alltel's Virtuoso II customer care and billing system. Virtuoso II developed in cooperation with GTE, is client/server-based and is designed to ...More
    April 1, 1998
    Posted in News, Billing
  • Combined Billing for Multinational Corporations
    International telecom partnerships seem to promise the world to their customers, including a unified, consistent bill. But up until now none have been able to deliver timely, accurate bills in a consistent electronic format for all the telecom services ordered from all of a ...More
    April 1, 1998
    Posted in Articles, Billing
  • ERICSSON LAUNCHES PREPAID FUNCTION FOR AMPS/D-AMPS
    Ericsson launched a new network function called PrePaid Calling Service, which enables D-AMPS and AMPS mobile users to prepay air time and value-added services, as an integrated element of the network. In other news, Ericsson and the Norwegian telco Telenor signed a ...More
    April 1, 1998
    Posted in News, Billing
  • Billing World Financial Watch Billing Index Outperforms the Dow
    In this raging bull market, the billing and customer care index (BACC) has far out performed all the major American stock indexes including the Nasdaq, S&P 500 and the Russell 2000. The BACC has grown by 26 percent since May 1997, surpassing the growth of the Dow during ...More
    April 1, 1998
    Posted in Articles, Billing