Darwin Networks will use Portal Software Inc.’s Infranet, a customer management and billing system. Darwin is implementing Infranet to support high-speed Internet access services. It also plans to integrate the software with its OSS, designed to let customers submit service ...More
    September 1, 2000 Posted in News, Billing
    Princeton eCom and Paytrust Inc., an online biller, plan to enhance their electronic billing and payment capabilities. The alliance is designed to let billers working with Princeton eCom access the Paytrust network. ...More
    September 1, 2000 Posted in News, Billing
    Oklahoma-based Pioneer Telephone Cooperative Inc. and South Carolina-based Farmers Telephone Cooperative will use Derivion’s inetBiller service. InetBiller provides e-billing implementation, including electronic bill design, e-mail notification, bill presentment, payment ...More
    September 1, 2000 Posted in News
  • Customer Privacy: Where Will CRM Draw the Line?
    Companies specializing in software for customer relationship management (CRM) promise to provide a total view of the customer. They mine through data to reveal every detail and trend, analyzing behavior that might better allow providers to market to consumers. But how much ...More
    September 1, 2000 Posted in Articles
    South African telco Autopage will use LHS’ BSCS 5.21. Autopage offers telecommunication services to GSM network operators Vodacom and MTN South Africa. The system implementation will support two CDR formats. Vodacom and MTN plan to retain their accustomed formats, with ...More
    September 1, 2000 Posted in News, Billing
  • The Fallout of Billing Blunders: Many Corporate Billing Errors May Yet Be Uncovered
    Bills are often acknowledged as the single most important touch point with the customer. As such, billers strive to make the presentment and payment process easy and painless. Since a company’s revenue stream flows from the billing process, it must be effective and ...More
    September 1, 2000 Posted in Articles, Billing
  • Central/Eastern Europe Focus: Billing Systems in Hungary
    Editor’s note: This is the first of a series of articles on the international telecommunications marketplace for billing and OSS. Deregulation is in the works in Eastern Europe, including countries such as Hungary—and much as it has in the U.S. marketplace, this environment ...More
    September 1, 2000 Posted in Articles, Billing
    One 2 One, a GSM network provider, signed a $2.2 million deal with BEA Systems Inc., an e-commerce transaction company, for its WebLogic Server to run One 2 One’s Web, wireless and back-end applications. BEA Systems and Tantau Software Inc., a developer of e-commerce ...More
    September 1, 2000 Posted in News
    CommTech Corp. and Daleen Technologies plan to provide end-to-end service management systems for integrated communications providers, DLECs and cable markets. The companies plan to participate in joint marketing activities and integrate CommTech’s FastFlow Suite with ...More
    September 1, 2000 Posted in News, Billing
    MetaSolv Software Inc. plans to incorporate Cygent e-business systems within the Telecom Business Solution software suite. MetaSolv, by incorporating Cygent’s system, wants to let communications service providers offer business via the Web. Service providers will also be ...More
    September 1, 2000 Posted in News