• XENOS RELEASES E-BUSINESS SYSTEM
    Xenos Group, a developer of software for online document, statement, and bill presentment, has enhanced its Documorph 2.1 system. The system includes an intuitive GUI that enables extraction of information from documents for self-service customer support, e-care, and ...More
    May 1, 2000 Posted in News
  • NARUS, SLP INFOWARE TEAM
    Narus Inc. and SLP InfoWare, a CRM provider, will integrate their systems. Narus’ Internet Business Infrastructure (IBI) platform will generate detailed, real-time information about network usage, and SLP InfoWare’s P-CRM software will turn the information into predictive ...More
    May 1, 2000 Posted in News
  • CYBERBILLS, PRINCETON ECOM TEAM
    CyberBills and Princeton eCom have teamed to enable Princeton eCom to distribute electronic bills into the CyberBills’ distribution network, bringing e-billing payment functionality to CyberBills’ Total Bill Management service. The partnership will allow the posting of ...More
    May 1, 2000 Posted in News
  • BELLSOUTH, SBC COMBINE WIRELESS
    BellSouth Corp. and SBC Communications Inc. will combine their U.S. wireless operations, creating a new wireless company to compete nationwide in the wireless voice and data businesses. The joint venture will further enable acquisition activity, and bidding on new or ...More
    May 1, 2000 Posted in News
  • JUNROO SELECTS BELLE SYSTEMS
    Junroo NetCommunications Inc., will use Belle Systems’ Internet Management System (which manages and tracks elements of IP services) to provide a service management, customer care, and billing platform throughout Junroo’s IP services network. IMS is designed to support ...More
    May 1, 2000 Posted in News, Billing
  • IBM, QWEST TO LAUNCH E-BUSINESS CENTERS
    IBM and Qwest Communications International Inc., will deliver e-business services and applications through the creation and deployment of 28 new Qwest CyberCenters over the next three years. The centers will deliver e-business services, including collocation, integrated Web ...More
    May 1, 2000 Posted in News
  • Head-to-Head in the Front End: Who Will Own CRM and the Data Store?
    Two sides are wrestling to own the database of the future—the vendors of billing and enterprise resource planning (ERP) systems. Both are trying to figure out how best to incorporate customer relationship management (CRM) into their products and services to better position ...More
    May 1, 2000 Posted in Articles, Billing
  • DALEEN, XACCT, PROLAN TEAM
    Daleen Technologies Inc., XACCT, and Prolan, a Brazilian systems integrator, are co-marketing an integrated system for billing and customer management for the Brazilian IP data market. The partnership's efforts are designed to let IP data providers accurately identify the ...More
    May 1, 2000 Posted in News, Billing
  • TWO NEW LUCENT PRODUCTS
    Lucent Technologies recently released its APX 8000 Multiservice Access Switch, providing universal port capability that supports new residential and business access technologies and services. The new switch helps ISPs to capitalize on fast-growing markets for dial access, ...More
    May 1, 2000 Posted in News
  • MOBIUS DEBUTS WEB SEARCH TOOL
    Mobius Management Systems Inc. recently launched e-Search & View, a Web-based tool for searching high-volume, indexed archives of enterprise documents, reports and images. The system is designed to search the indexes of massive archives that were inaccessible using ...More
    May 1, 2000 Posted in News