• EHPT SOFTWARE AIMS FOR QOS
    A new EHPT product suite will let operators improve customer satisfaction and increase revenue by guaranteeing quality of service, and enabling differentiated service levels, company officials said. The software lets operators view and check the status of services across ...More
    December 1, 1999 Posted in News
  • E-commerce firms eye Amazon.com patent fight
    A patent lawsuit filed by on-line bookseller Amazon.com against its rival barnesandnoble.com could affect other on-line merchants and financial institutions that offer similar e-commerce functionality, an industry analyst says. At issue is Amazon’s patented 1-Click feature ...More
    December 1, 1999 Posted in Articles, Billing
  • INET HIRED BY BELL ATLANTIC
    Inet Technologies Inc. has been awarded a contract by Bell Atlantic for its GeoBill product, an interconnection billing application that converts raw data from the signaling network into business information used for reciprocal compensation and signaling network billing. ...More
    December 1, 1999 Posted in News, Billing
  • CONVERGYS DEBUTS INTERNATIONAL BILLING SYSTEM
    Convergys Corp., has released a new billing system created specifically for wireless carriers operating outside the United States. The new system, known as Atlys, is available on a licensed basis or to be managed by Convergys in its own data centers. Atlys is the first in a ...More
    December 1, 1999 Posted in News, Billing
  • BILLCAST NOW IN VERSION 2.0
    Just In Time Solution Inc.'s BillCast 2.0 is now available, the company said recently. The Internet billing and interactive customer care system is based on open standards, and lets billers use the electronic bill as a platform for delivering self-care applications. Billers ...More
    December 1, 1999 Posted in News
  • TELEMEDIA RENEWS CSG CONTRACT
    CSG Systems Inc. has signed a 7-year billing contract extension with Tele-Media Corp. of Delaware. The company will also use CSG’s Statement Express CSR product. Financial terms were not disclosed. Tele-Media has 266,000 subscribers in 10 states. ...More
    December 1, 1999 Posted in News, Billing
  • WDP TEAMS WITH CHA
    Western Datapro Inc. (WDP) has purchased CHA Systems’ Strategic Software applications to modify and lease to WDP’s telecom clients. WDP purchased modules for customer care, billing, carrier access billing, plant records, and assignment tracking and trouble management. The ...More
    December 1, 1999 Posted in News, Billing
  • Disaster Recovery for Billing Systems
    In a perfect world, telco operations would be free of disruptions, and bill processing would be done quickly and efficiently. The unfortunate reality is that crashes and interruptions do occur, caused by a wide range of factors, including natural disasters, power failures, ...More
    December 1, 1999 Posted in Articles, Billing
  • LUCENT SIGNS BILLING CONTRACT WITH TELEMAR
    Lucent Technologies has signed a contract with Telemar, a wireline carrier in northeastern Brazil, to supply its Billdats call record management software. Telemar will use Billdats for collection, mediation and distribution of call records. Billdats is now part of Kenan ...More
    December 1, 1999 Posted in News, Billing
  • Dog ‘Signs’ Up for New Long Distance
    Qwest faces $2 million FCC fine for allegedly forging long distance contracts It is the kind of behavior that gives even telemarketers a bad name. In a fever pitch to get customers to sign up for Qwest’s long-distance service, the FCC charges, telemarketers forged customer ...More
    December 1, 1999 Posted in Articles