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Subex Tops Gartner's Rev. Assurance List

Analyst firm Gartner has ranked BSS provider Subex as the market leader in revenue assurance and fraud management for the third consecutive year, ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top Cellphone Manufacturers

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American ...read more

Latest Headlines

NCR INCORPORATES CYBERCASHS SYSTEM

NCR Corporation added CyberCash as an on-line bill payment supplier for its SmartEC Billing Plus system. CyberCash's Internet payment system will be incorporated into NCR's software offerings to provide secure financial transactions to complement SmartEC's bill viewing and ...More
March 1, 1998
Posted in News, Billing
EIS AWARDED PATENT

EIS International, Inc. announced receipt of a U.S. patent for its call blending technology. The patent was awarded for a system designed to allow customers to add outbound predictive dialing capability to their existing ACDs without adding a second phone to desktops in the ...More
March 1, 1998
Posted in News
FUJITSU TEAMS WITH SOURCEONE

Fujitsu Business Communication Systems has teamed with SourceOne Wireless to create a new business model for the paging company. Chicago-based SourceOne used computer telephony integration (CTI) to implement a nationwide paging party pays application developed by Fujitsu ...More
March 1, 1998
Posted in News, Billing
ARCHITEL ANNOUNCES AGREEMENT WITH TOJ

Architel Systems Corporation announced that Ericsson Telecom, a distribution partner, has entered into an agreement with Telecommunications of Jamaica, Ltd., (TOJ) to sublicense Architel's Automatic Service Activation Program (ASAP). Under this license, TOJ will be entitled ...More
March 1, 1998
Posted in News
SATURN SIGNS JCS AND KENAN

New Zealand telecom provider Saturn Communications Ltd. licensed Kenan Systems Corporation's Arbor BP billing engine and Jones Cyber Solutions' Intelligent Customer Support System (ICSS) customer management software. Wellington-based Saturn is New Zealand's largest cable ...More
March 1, 1998
Posted in News
MSFDC ANNOUNCES PROGRAM FOR E-BILLING

MSFDC, a joint venture of Microsoft Corp. and First Data Corp. (FDC), launched its Systems Integrator Program for third-party companies to help implement its electronic bill presentment and payment (EBPP) system, which is designed to link banks, billers and consumers. The ...More
March 1, 1998
Posted in News
IN-TOUCH SELECTED BY INTERANTENNA; RELEASES POS SYSTEM

Interantenna-AMC, a Russian paging company, selected and installed the In-Touch II paging billing and management system from In-Touch Management Systems, Inc. In-Touch II is designed to be multilingual users can define its system screens and descriptions by maintaining ...More
March 1, 1998
Posted in News
CBIS ELECTS NEW COO; LHS APPOINTS CTO

Cincinnati Bell Inc., announced that Brian C. Henry was elected chief operating officer of Cincinnati Bell Information Systems (CBIS). Henry will have day-to-day responsibility for CBIS' business units and will continue as chief financial officer with Cincinnati Bell until ...More
March 1, 1998
Posted in News
Performance Measurement for the Billing Organization

Many carriers have reengineered their billing organizations into process-focused operations. The billing function has been a prime candidate for process management because of the cross-organizational flow of activities. In creating process-centric organizations, use of ...More
March 1, 1998
Posted in Articles, Billing
INTEGRETEL AND SECUREBILL JOIN FORCES

Integretel, Inc., a telecom billing and collection company, formed a strategic alliance with SecureBill, Inc., an Internet billing company. The alliance is designed to enable the companies to capitalize on opportunities in the Internet commerce market. Integretel plans to ...More
March 1, 1998
Posted in News, Billing