• BILLING CONCEPTS TO BUY OSC
    Billing Concepts Corp. plans to buy privately held OSC, a Lubbock, Texas-based provider of inbound, directory assistance, interactive voice response and CRM services. Billing Concepts will acquire OSC through the issuance of 3.846 million shares of common stock, of which ...More
    May 1, 2000 Posted in News, Billing
  • ICT GROUP LAUNCHES HOSTEDTOUCH.COM
    ICT Group Inc., recently introduced HostedTouch.com, an integrated suite of customer relationship management (CRM) services available on an ASP basis to dot.coms, clicks-and-mortar companies, and ASPs. At the client’s site, HostedTouch.com provides cost-effective customer ...More
    May 1, 2000 Posted in News
  • Financial Watch : Sema to Acquire LHS for $4.7 Billion
    The $4.7 billion merger between systems integrator Sema Group and mobile biller LHS Group, announced in mid-March, will give LHS shareholders 2.6 Sema shares for each LHS share. LHS will become part of Sema’s Global Telecommunications Strategic Business Unit, formed in ...More
    May 1, 2000 Posted in Articles, Billing
  • Executive Profile: Stephen Thomas, CEO and Steven Edwards Chairman and CTO Geneva Technology Ltd.
    The primary business of Geneva Technologies, based in the UK, is to develop and deliver billing software. Currently, they have a customer base of 23 with a recent win from British Telecom’s ISP division. Geneva received $20 million in investment capital from Spectrum and ...More
    May 1, 2000 Posted in Articles, Billing
  • H.O. SYSTEMS, GIANTBEAR.COM TEAM
    H.O. Systems and GiantBear.com Inc. will co-develop a Web-to-wireless content exchange service and information management portal. The portal is designed to let subscribers personalize, manage and act on information across various computing devices. ...More
    May 1, 2000 Posted in News
  • Preparation is Kkey for Effective Bill Reconciliation CLECs use different approach for same billing problem
    The person in charge of bill reconciliation at the CLEC is not in charge. She’s in the middle of converting from manual bill reconciliation to an automated system, and things aren’t working out as planned. She’s caught in a vortex of paper bills and overworked staff, ...More
    May 1, 2000 Posted in Articles, Billing
  • INVOICELINK LAUNCHES INVOICING SYSTEM
    InvoiceLink Corp. recently launched a patent-pending, business-to-business invoicing and payment system that lets suppliers post invoices, account statements, and process payments from trading partners via the Internet. InvoiceLink automates the invoicing and payment ...More
    May 1, 2000 Posted in News
  • AIG TELECOM SELECTS SAVERA
    AIG Telecom, an operator of the AIGT Central Marketplace, a physical delivery marketplace for international telecom network capacity, will use Savera Systems’ InterCarrier system to provide Central Marketplace participants with secure Web access to bids and offers for ...More
    May 1, 2000 Posted in News
  • TMNG UNVEILS NEW PRACTICE
    The Management Network Group, Inc. broadened its services with its new Marketing of Customer Relationship Management (CRM) Practice. The service was developed to address marketing strategies, market research, product management and development, marketing communications, ...More
    May 1, 2000 Posted in News
  • WESSEX GETS NEW BILLING SYSTEM
    Wessex Water Services Ltd., a European utility company, will license Lucent/Kenan Systems’ Arbor/Energy system, designed for billing, customer care, order management, and customer analysis. The system will support 1.1 million water supply customers, replacing Wessex’s two ...More
    May 1, 2000 Posted in News, Billing