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Fortumo Teams with Telefónica, Telenor

Users in more than 30 countries will now be able to purchase digital goods over the Web and on Android, Windows 8 and Windows Phone devices. ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top Cellphone Manufacturers

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American ...read more

Latest Headlines

MSFDC ANNOUNCES PROGRAM FOR E-BILLING

MSFDC, a joint venture of Microsoft Corp. and First Data Corp. (FDC), launched its Systems Integrator Program for third-party companies to help implement its electronic bill presentment and payment (EBPP) system, which is designed to link banks, billers and consumers. The ...More
March 1, 1998
Posted in News
SATURN SIGNS JCS AND KENAN

New Zealand telecom provider Saturn Communications Ltd. licensed Kenan Systems Corporation's Arbor BP billing engine and Jones Cyber Solutions' Intelligent Customer Support System (ICSS) customer management software. Wellington-based Saturn is New Zealand's largest cable ...More
March 1, 1998
Posted in News
ARCHITEL ANNOUNCES AGREEMENT WITH TOJ

Architel Systems Corporation announced that Ericsson Telecom, a distribution partner, has entered into an agreement with Telecommunications of Jamaica, Ltd., (TOJ) to sublicense Architel's Automatic Service Activation Program (ASAP). Under this license, TOJ will be entitled ...More
March 1, 1998
Posted in News
CBIS ELECTS NEW COO; LHS APPOINTS CTO

Cincinnati Bell Inc., announced that Brian C. Henry was elected chief operating officer of Cincinnati Bell Information Systems (CBIS). Henry will have day-to-day responsibility for CBIS' business units and will continue as chief financial officer with Cincinnati Bell until ...More
March 1, 1998
Posted in News
Performance Measurement for the Billing Organization

Many carriers have reengineered their billing organizations into process-focused operations. The billing function has been a prime candidate for process management because of the cross-organizational flow of activities. In creating process-centric organizations, use of ...More
March 1, 1998
Posted in Articles, Billing
INTEGRETEL AND SECUREBILL JOIN FORCES

Integretel, Inc., a telecom billing and collection company, formed a strategic alliance with SecureBill, Inc., an Internet billing company. The alliance is designed to enable the companies to capitalize on opportunities in the Internet commerce market. Integretel plans to ...More
March 1, 1998
Posted in News, Billing
AMDOCS ANNOUNCES FRAUD CONTROL PRODUCT

Amdocs announced the availability of its fraud management system for wireless and wireline companies. The system is designed to use artificial intelligence capabilities to detect abnormal usage behavior that could indicate fraud is occurring. The system first creates a ...More
March 1, 1998
Posted in News
Billing World Publisher's Letter Predicting Future Carrier Billing Opportunities

Since the passage of the Telecommunications Act of 1996, our industry has undergone a revolution. Predicting how the billing system requirements and products of carriers will evolve has never been more challenging. This article identifies ten changes in the ...More
March 1, 1998
Posted in Articles, Billing
DIGITAL SELECTS CLARIFY

Clarify Inc., announced that Digital Worldwide Services, the $6 billion services division of Digital Equipment Corporation, purchased Clarify's ClearSupport call handling system for its operations worldwide. Clarify will support installation in multiple locations worldwide ...More
March 1, 1998
Posted in News
AUSTAR, SIRTI SPA SIGN WITH CABLEDATA

CableData, Inc. announced that Austar, Australia's second largest cable TV operator, signed a multiyear contract to use CableData's Intelecable customer management and billing system. Austar, which is owned by Denver-based United International Holdings (UIH), offers cable ...More
March 1, 1998
Posted in News, Billing