• Regulatory Watch : FCC: 96 Percent of Local service Revenue Goes to ILECs
    Incumbent local exchange carriers lost 2 percent of their local service revenue between 1997 and 1998, according to a recently released FCC study. ILECs had 96 percent of the local business in 1998, but local service revenue for competitive carriers increased more than ...More
    May 1, 2000 Posted in Articles, Billing
  • BOWSTREET, VITRIA COMBINE FORCES
    Bowstreet, provider of XML infrastructure for business-to-business Web functionality, and Vitria Technology Inc will combine e-commerce technologies, allowing companies to automate core back-end business processes that can be deployed customers and partners across the Web. ...More
    May 1, 2000 Posted in News
  • AMS, BELLE SYSTEMS JOIN FORCES
    American Management Systems and Belle Systems A/S will team up to provide companies with advanced IP systems by integrating Belle Systems' Internet Management Systems (IMS) with AMS' customer relationship management (CRM) and legacy applications to provide customer care and ...More
    May 1, 2000 Posted in News, Billing
  • VoIP Still Not Ready for Prime Time
    Ever since the voice-over-IP hype began several years ago, I’ve been saying it’s nowhere near replacing good old circuit switching. Guess what? After literally tens of billions have been spent on moving it along, it’s still not here. This month’s Publisher’s Letter looks at ...More
    May 1, 2000 Posted in Articles, Billing
  • VALITY INTEGRITY DEBUTS E SEARCH
    Vality Technology’s INTEGRITY eSearch, a product indexing and high-speed matching engine, is designed to help consumers and businesses find products in Web catalogs. The system optimizes the indexing and matching process for content with formatting or structure, such as ...More
    May 1, 2000 Posted in News
  • Eyes North
    Canadian companies play a key role in North American and global communications. Established and emerging Canadian vendors are finding markets in the United States and beyond, but are active in the changing Canadian communications market, too. A number of trends spell ...More
    May 1, 2000 Posted in Articles, Billing
  • XENOS RELEASES E-BUSINESS SYSTEM
    Xenos Group, a developer of software for online document, statement, and bill presentment, has enhanced its Documorph 2.1 system. The system includes an intuitive GUI that enables extraction of information from documents for self-service customer support, e-care, and ...More
    May 1, 2000 Posted in News
  • NARUS, SLP INFOWARE TEAM
    Narus Inc. and SLP InfoWare, a CRM provider, will integrate their systems. Narus’ Internet Business Infrastructure (IBI) platform will generate detailed, real-time information about network usage, and SLP InfoWare’s P-CRM software will turn the information into predictive ...More
    May 1, 2000 Posted in News
  • CYBERBILLS, PRINCETON ECOM TEAM
    CyberBills and Princeton eCom have teamed to enable Princeton eCom to distribute electronic bills into the CyberBills’ distribution network, bringing e-billing payment functionality to CyberBills’ Total Bill Management service. The partnership will allow the posting of ...More
    May 1, 2000 Posted in News
  • BELLSOUTH, SBC COMBINE WIRELESS
    BellSouth Corp. and SBC Communications Inc. will combine their U.S. wireless operations, creating a new wireless company to compete nationwide in the wireless voice and data businesses. The joint venture will further enable acquisition activity, and bidding on new or ...More
    May 1, 2000 Posted in News