• INFOTECH ANNOUNCES NEW SYSTEM
    Infotech Solutions Corp. recently debuted Virtual Voyager, its next generation, real-time billing and customer care system with Internet accessibility. Clients can remotely operate the system online and can be used from point of service locations, call centers and training ...More
    December 1, 1999 Posted in News, Billing
  • CYGENT SHIPS E-BUSINESS SOFTWARE
    Cygent Inc. recently rolled out its eBusiness product it says lets service providers build branded Web portals that allow customers and partners to directly manage their portfolio of communication services. Using the product, customers can interactively order and manage a ...More
    December 1, 1999 Posted in News
  • Financial Pinbal l: Scoring Revenue Assurance Points
    In a CFO’s fantasy world, the game of payment processing and revenue posting would resemble a slot machine that hits jackpot every time. In the real world, that process looks more like a pinball machine—you get more points each time you bounce the billing or accounts ...More
    December 1, 1999 Posted in Articles, Billing
  • BAM SIGNS WITH PRINCETON ECOM
    Princeton eCom Corp., a provider of EBPP systems, will give Bell Atlantic Mobil (BAM) access to EBPP services over the Internet. Princeton will help BAM customers review bills, analyze bills, make payments and get information. According to Jupiter Communications, a New ...More
    December 1, 1999 Posted in News
  • BILLPLEX IMPLEMENTED AT 2ND CENTURY, GABRIEL
    Daleen Technologies Inc. has implemented its BillPlex ICP Market Package at 2nd Century Communications, a CLEC based in Tampa, Fla. 2nd Century specializes in supplying business applications and integrated telecom and data communications services to small and mid-sized ...More
    December 1, 1999 Posted in News
  • PEOPLESOFT PLANS TO ACQUIRE VANTIVE
    PeopleSoft Inc. has agreed to acquire The Vantive Corp. in a stock-for-stock transaction. Based upon PeopleSoft’s closing stock price of $17.25 on Oct. 8, the aggregate value of the transaction is $433 million. PeopleSoft will fully integrate Vantive systems into its ...More
    December 1, 1999 Posted in News
  • NORTEL TO ACQUIRE CLARIFY FOR $2.1 BILLION
    Nortel Networks plans to buy Clarify Inc., a provider of front-office e-business systems, company officials said. Nortel will exchange $2.1 billion in its common shares for all of the common shares of Clarify. Clarify shareholders will receive a fixed exchange ratio of 1.3 ...More
    December 1, 1999 Posted in News
  • Telcordia Automates USOC Searches
    Pity the CLEC's poor account representative. He has just received a request from a prospective customer who wants to switch from ILEC to a competitor. The customer wants to know how much the CLEC can save it per month, while keeping the same services. The customer - a ...More
    December 1, 1999 Posted in Articles, Billing
  • ERICSSON: UP-FRONT AGENT HAS PERSONALITY
    Ericsson recently launched Upfront Support, a new Internet customer service application designed to combine Internet functionality with the personal touch of the existing telephone support service. The Internet platform helps provide enterprise customers direct access to a ...More
    December 1, 1999 Posted in News
  • GENEVA ROLLS OUT VERSION 3.2
    Geneva Technology recently debuted Version 3.2 of its billing software. Company officials said enhancements include rapid retrieval of data from external systems to ease sales order processing; quicker integration with third party provisioning systems; a graphical user ...More
    December 1, 1999 Posted in News