• Billing Q&A with Jim O'Neill
    Q – My Company has been evaluating billing system proposals and after a while, they all sound the same. How can we cut through the hype and know whether we are getting the most for our investment? A – The short answer is: not very easily. So much depends on the size of your ...More
    December 1, 1999 Posted in Articles, Billing
  • Strategies for Managing IP Data
    Traditional carriers and upstart competitors may seem to have very little in common when it comes to infrastructure or business practices, but one thing they are all experiencing is a tremendous increase in call volume. As residences order multiple phone lines and as ...More
    December 1, 1999 Posted in Articles, Billing
  • TELUTION LAUNCHES COMMUNICATIONS EXCHANGE 2.0
    Telution LLC recently launched Communication Exchange 2.0, an integrated billing, customer care and order management software system. CE 2.0 uses a Web customer resource management system designed to merge three applications onto one system. CE 2.0 is designed to ...More
    December 1, 1999 Posted in News, Billing
  • LUCENT SIGNS BILLING CONTRACT WITH TELEMAR
    Lucent Technologies has signed a contract with Telemar, a wireline carrier in northeastern Brazil, to supply its Billdats call record management software. Telemar will use Billdats for collection, mediation and distribution of call records. Billdats is now part of Kenan ...More
    December 1, 1999 Posted in News, Billing
  • Dog ‘Signs’ Up for New Long Distance
    Qwest faces $2 million FCC fine for allegedly forging long distance contracts It is the kind of behavior that gives even telemarketers a bad name. In a fever pitch to get customers to sign up for Qwest’s long-distance service, the FCC charges, telemarketers forged customer ...More
    December 1, 1999 Posted in Articles
  • BILLCAST NOW IN VERSION 2.0
    Just In Time Solution Inc.'s BillCast 2.0 is now available, the company said recently. The Internet billing and interactive customer care system is based on open standards, and lets billers use the electronic bill as a platform for delivering self-care applications. Billers ...More
    December 1, 1999 Posted in News
  • CONVERGYS DEBUTS INTERNATIONAL BILLING SYSTEM
    Convergys Corp., has released a new billing system created specifically for wireless carriers operating outside the United States. The new system, known as Atlys, is available on a licensed basis or to be managed by Convergys in its own data centers. Atlys is the first in a ...More
    December 1, 1999 Posted in News, Billing
  • TELEMEDIA RENEWS CSG CONTRACT
    CSG Systems Inc. has signed a 7-year billing contract extension with Tele-Media Corp. of Delaware. The company will also use CSG’s Statement Express CSR product. Financial terms were not disclosed. Tele-Media has 266,000 subscribers in 10 states. ...More
    December 1, 1999 Posted in News, Billing
  • Disaster Recovery for Billing Systems
    In a perfect world, telco operations would be free of disruptions, and bill processing would be done quickly and efficiently. The unfortunate reality is that crashes and interruptions do occur, caused by a wide range of factors, including natural disasters, power failures, ...More
    December 1, 1999 Posted in Articles, Billing
  • WDP TEAMS WITH CHA
    Western Datapro Inc. (WDP) has purchased CHA Systems’ Strategic Software applications to modify and lease to WDP’s telecom clients. WDP purchased modules for customer care, billing, carrier access billing, plant records, and assignment tracking and trouble management. The ...More
    December 1, 1999 Posted in News, Billing