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Ericsson, NSN Intro Wi-Fi Products

At CTIA 2013 this week in Las Vegas, Nokia Siemens Networks and Ericsson unveiled products that offer traffic-steering capabilities between Wi-Fi and ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top U.S. Wireless Operators

Verizon and AT&T saw their ACSI scores rise, while Sprint was stagnant and T-Mobile took a fall. None, however, could compete with some of the ...read more

Latest Headlines

MANNESMANN ARCOR SELECTS AMS

Mannesmann Arcor (Arcor), Germany's second largest provider of telecom services, has selected American Management Systems (AMS) to deliver its next generation customer care and billing system. The new system is designed to improve service to existing customers and expand ...More
February 1, 1998
Posted in News
Financial News 1997 Stock Performance in Review

Although most billing stocks soared in 1997, there was a great disparity on their year's highs and lows. Some stocks held their value at year-end, while others gave back most of their gains. Solid performances were put in by CSG systems, up 160 percent in 1997; LHS Group, ...More
February 1, 1998
Posted in Articles, Billing
NCR ANNOUNCES INTERNET TELECOM BILLING PRODUCT

NCR announced NCR SmartEC Billing Plus, a system designed to enable customers to access, analyze and pay telecommunications bills over the Internet. NCR SmartEC features include an online bill summary similar to a printed bill, plus online bill analysis designed to let ...More
January 1, 1998
Posted in News, Billing
ERICSSON, KENAN ANNOUNCE VAR AGREEMENT

Ericsson and Kenan Systems Corporation have a value-added resale agreement under which Ericsson will include Kenan's Arbor/BP billing and customer care system in the Ericsson Telecom Management Framework (ETMF) of systems for network operators and service providers. The ...More
January 1, 1998
Posted in News, Billing
SEMA GROUP LAUNCHES BILLING SERVICE BUREAU

Sema Group has launched a customer care and billing service bureau for wireless network operators in the United States. The service bureau is operated entirely by Sema Group Telecoms and uses Sema's CABS 2000 product. ...More
January 1, 1998
Posted in News, Billing
HP SS7 HELPS SOUTHWESTERN BELL

Hewlett-Packard Company has completed installation of the HP acceSS7 network monitoring system across Southwestern Bell Telephone Company's (SWBT) entire SS7 network. The implementation, which took 12 months to complete, is designed to help SWBT ensure the integrity of its ...More
January 1, 1998
Posted in News
CABLEDATA AND TIME WARNER RENEW CONTRACT

CableData Inc. and Time Warner Cable's Eastern Pennsylvania Division renewed their customer management and billing contract. The three-year agreement extends the Time Warner operation's use of CableData's DDP/SQL system to serve its 150,000 subscribers in eastern ...More
January 1, 1998
Posted in News
Billing World Publisher's Letter Top 10 Convergence Billing Opportunities for 1998

There will be many new and exciting events for 1998 in the telecommunications industry, but none will capture the attention of corporate America and consumers more than the new services created by network convergence. Nevertheless, these services will be meaningless to the ...More
January 1, 1998
Posted in Articles, Billing
Putting Revenue Assurance into Practice

The term "revenue shortfall" is perhaps the most dreaded term in financial circles of telecommunications companies. If actual revenue results fall short of budgeted expectations, the billing system becomes fair game for blame. Unless revenue drivers, volumes and key process ...More
January 1, 1998
Posted in Articles
ILLUMINET ANNOUNCES LNP SERVICE BUREAU

Illuminet announced that it has completed testing necessary to connect to Lockheed Martin's Number Portability Administration Center (NPAC) in the mid-Atlantic region (New Jersey, Pennsylvania, Delaware, West Virginia, Virginia, Maryland and the District of Columbia). ...More
January 1, 1998
Posted in News