• AMDOCS DESIGNS CUSTOMER DATA FUNCTIONALITY
    Amdocs recently debuted www.customer.analysis. The web-enabled system is designed to support interactive visualization of customer data and depicts the breakdown between voice and data usage, call and data transmission destinations, and historical comparisons of usage ...More
    August 1, 2000 Posted in News
  • CONNECT.COM BUILDING VOICE, DATA OFFERING
    Connect.com will use MetaSolv and Daleen to support its convergent voice and data offering. Daleen’s eCare self-care and BillPlex customer management and billing systems will be integrated with MetaSolv’s Telecom Business Solution order management and service fulfillment ...More
    August 1, 2000 Posted in News
  • Data Warehousing: Creating Nirvana or Chaos?
    Data warehousing was born to overcome data chaos, but for many it has compounded the problem by adding yet another level of complexity to an already perplexing data problem. But these problems must be resolved, as data warehousing will become the foundation for building ...More
    August 1, 2000 Posted in Articles
  • EXTENT: OMNISPAN OSS AND BILLING
    Extent Technologies launched a real-time OSS and billing software system, Omnispan, designed for ISPs. The system also offers an integrated registration, provisioning, rating, billing and customer care system, and it lets subscribers view their exact balance and access ...More
    August 1, 2000 Posted in News, Billing
  • INFO DIRECTIONS LAUNCHES COSTGUARD 3, I-WAY
    Info Directions Inc. recently completed engineering and integration testing of CostGuard release 3.0. The system's enhancements include a collections component, the ability to PIC to all RBOCs, and real-time application programming interfaces (API). The company also ...More
    August 1, 2000 Posted in News
  • SARATOGA BUYS EUR DATACENTER
    Saratoga Partners, a private equity investment firm, recently completed a management buyout of EUR Datacenter Inc., a Pennsylvania-based ASP that provides billing and customer care services, including CABS and other auditing systems. EUR Datacenter will provide domestic and ...More
    August 1, 2000 Posted in News, Billing
  • PEOPLESOFT LAUNCHES VANTIVE 8.5
    PeopleSoft Inc. now has Vantive 8.5, a CRM Internet server architecture designed to link enterprise systems such as billing, inventory and supply chain management. The system provides an open platform for building high-performance browser-based Internet applications. ...More
    August 1, 2000 Posted in News, Billing
  • WAP and Wireless Data Are Here—Is Your Billing System Ready?
    The marriage of wireless devices and Internet data promises to be nothing less than explosive, considering that today over 500 million mobile devices are in use, and that the number is projected to double within the next five years. Since 1997, the Wireless Application ...More
    August 1, 2000 Posted in Articles, Billing
  • OPENCON'S BMP ADDS LANGUAGE SUPPORT
    OpenCon's Billing Mediation Platform (BMP), a comprehensive and flexible data and protocol mediation system for billing applications, now supports multiple languages, including Korean, Spanish and Chinese. The mediation platform has a Web user interface, which allows users ...More
    August 1, 2000 Posted in News, Billing
  • PUREPACKET SELECTS DALEEN
    PurePacket Communications will use Daleen Technologies’ BillPlex customer management and billing, and eCare self-care e-business systems. The integration is designed to let PurePacket produce a single bill, and lets customers manage services and view billing and usage ...More
    August 1, 2000 Posted in News, Billing