• BIRCH TELECOM SELECTS DSET
    Birch Telecom, a Midwest CLEC, will use DSET's ezLocal ordering gateway for UNE-P components and the ezSubscribe system for sales force productivity. ezLocal is designed to enable a CLEC to place orders with an incumbent carrier for all of its network elements--including ...More
    June 1, 2000 Posted in News
  • POINTONE CHOOSES AMDOCS
    PointOne Telecommunications, a provider of voice-over-packet communications, will deploy Amdocs' IAF Horizon Platform for its IP/ATM packet voice services. The system will enable PointOne to support its pre-paid voice service. The project will be executed by Amdoc’s Solect ...More
    June 1, 2000 Posted in News
  • APTIS ICP ARCHITECTURE EVOLVES
    Aptis Inc. recently launched a new architecture for its ICP billing system that includes a browser interface. Aptis Desktop Framework enables middle-tier platform independence, is integration-ready and uses object-oriented JavaBean Servlet technology. ...More
    June 1, 2000 Posted in News, Billing
  • CAVALIER TO USE ICP
    East Coast CLEC Cavalier Telephone LLC will use Aptis’ ICP for billing and customer care. The $5 million contract includes software licensing, hardware, support and provisioning for additional services. Aptis will provide Cavalier with the infrastructure to load, rate and ...More
    June 1, 2000 Posted in News, Billing
  • LHS DEBUTS TARGYS SYSTEM
    LHS recently debuted a Targys-based customer care application for BSCS. The customer care application uses a search engine designed to improve the customer care representatives response time when assisting customers with account questions. Other features include ...More
    June 1, 2000 Posted in News
  • Billing Q&A with Jim O'Neill
    Q—I understand that direct debit of a bank account for a telecommunications payment is used in many other countries. Can you explain how that works? A—Direct debit is very common in other parts of the world. Until recently, direct debit had been fairly rare here in the ...More
    June 1, 2000 Posted in Articles, Billing
  • CYBERBILLS SELECTS JUST IN TIME
    CyberBills recently implemented Just in Time’s BillCast software as the open distribution platform for its EBPP service. Using the OFX-based system, CyberBills can offer distribution of bills to consolidators such as its own portal, StatusFactory.com, Intuit’s Quicken and ...More
    June 1, 2000 Posted in News
  • CROSSKEYS DEBUTS DYBAND
    CrossKeys Systems Corp. recently debuted Dyband, a software designed to help ISPs manage bandwidth, develop multiple tiers of service, and obtain real-time and historical view of service performance. Dyband provides a single management interface across DSL, wireless, cable, ...More
    June 1, 2000 Posted in News
  • VERAMARK, CAP GEMINI JOIN FORCES
    Veramark Technologies Inc. and Cap Gemini Telecom France, a European systems integrator, will market, customize, implement and support telecom projects using Veramark's VeraBill software. Cap Gemini will serve as the integrator for VeraBill. ...More
    June 1, 2000 Posted in News
  • E-business: Not ready for debutante ball
    E-business hasn't come as far as you think. Although telcos consider e-business one of their top priorities, few know the direction they want to take and face problems in understaffing, lack of business expertise and poor coordination across departments, according to a ...More
    June 1, 2000 Posted in Articles