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Fortumo Teams with Telefónica, Telenor

Users in more than 30 countries will now be able to purchase digital goods over the Web and on Android, Windows 8 and Windows Phone devices. ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top Cellphone Manufacturers

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American ...read more

Latest Headlines

ANSWERSOFT AND ROCKWELL PARTNER

Rockwell's Electronic Commerce Division, and AnswerSoft Inc. intend to develop a TAPI 2.1 software driver for linking call center environments with standards-based automation software designed to enhance agent effectiveness. A TAPI Driver is used to create a direct ...More
January 1, 1998
Posted in News
Billing World Research Report Interconnection Survey: CLEC Executives and Managers Tell It Like It Is

In a recent Billing World survey, 26 CLEC managers and executives talked candidly about the problems they are experiencing with the billing, customer care and OSS interfacing, and rated and graded the ILECs in each of these areas and on their overall performance. These CLEC ...More
January 1, 1998
Posted in Articles, Billing
Protocol Wars

Which Network Management Protocols Must I, Should I Use Now? When companies want to solve complex global problems through networks of computers they turn to protocols. These magic software tools are supposed to make it easy for software systems to talk to each other. The ...More
January 1, 1998
Posted in Articles
INFOCOMM CHOSEN BY CAMBODIAN MINISTRY

Infocomm International Corp. will supply its Billing and Management System for the Ministry of Posts and Telecom-munications of Cambodia (MPTC). The delivery and implementation is expected to conclude in the first quarter of 1998. The system is intended for MPTC's wireline ...More
January 1, 1998
Posted in News, Billing
ALLTEL EXTENDS AGREEMENT, SIGNS CONTRACT

ALLTEL signed a contract extension with GTE to continue providing support for ALLTEL's Virtuoso customer care and billing system. Also, ALLTEL has begun a product certification process with GTE TSI to certify and integrate GTE TSI's fraud management and customer ...More
January 1, 1998
Posted in News
NEC AMERICA SELECTS OPEN NETWORKS ENGINEERING

Open Networks Engineering (ONE), received a $2.9 million order from NEC America for its telecommunications management network (TMN) software tools and services. ONE is developing systems management software for NEC America's VISTA intelligent access platform, which is ...More
January 1, 1998
Posted in News
COX SIGNS METASOLV

MetaSolv Software Inc., announced a software licensing and services agreement with Cox Communications Inc. Under the agreement Cox, licensed as a CLEC in nine states, will use MetaSolv's Telecom Business Solution (TBS) software suite for part of its back office operational ...More
January 1, 1998
Posted in News
TECHNOLOGY APPLICATIONS RELEASES UPGRADE

Technology Applications Inc. has released a new version of its Internet customer care and billing product called Customer Information Management (CIM) 2.1. CIM 2.1 includes 70 enhancements and is designed to integrate into legacy systems through the use of Application ...More
January 1, 1998
Posted in News
SPRINT PCS SIGNS CDG

Communications Data Group Inc. (CDG), under terms of a signed agreement, will supply Sprint PCS for all its Carrier Access Billing (CABS) and Interconnection Billing nationwide. This agreement resulted in the first Sprint CABS bill ever created. Sprint has customers in 70 ...More
January 1, 1998
Posted in News, Billing
Cable Telephony Efforts Progressing Slowly: CSG, CBIS, Saville, Kenan Active

The words cable telephony have a nice ring to them...but two years after the signing of the 1996 Telecom Act, not many end user phones are using this transport medium. While several top cable MSOs have actively pursued offering telephony services via their cable plant, ...More
January 1, 1998
Posted in Articles, Billing