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Report: AT&T Bid for Telefónica Rejected

The Spanish government reportedly blocked the deal because of the important role Telefónica plays in Spain's economy, strategically and symbolically. ...read more

You Just Video-Called a Contact Center

The proliferation of video and the "FaceTime effect" are impacting the way we do business. What about calling a vendor for support on a ...read more

May's Hottest Selling Smartphones

The iPhone is finally proving fallible, only remaining the top seller last month, among the major U.S. carriers, at AT&T. Our image gallery ...read more

Latest Headlines

ACE*COMM PARNERS WITH IBM, SIGNS KMC Telecom

ACE*COMM Corporation announced the formation of a partnership under IBM's Business Partner Program, which is intended to accelerate the delivery of ACE*COMM's Network Usage Management systems. ACE*COMM's products support IBM products in the collection and delivery of ...More
February 1, 1998
Posted in News
XEROX ANNOUNES NEW HIGH SPEED DOCUMENT PRODUCTION TOOL

Xerox Corporation announced that Output Technologies based in Kansas City, Mo., is acquiring Xerox's DataGlyph technology. DataGlyph is designed to produce high-speed production of business critical documents with 100 percent package integrity. Output is acquiring more than ...More
February 1, 1998
Posted in News
Billing World Standards Watch Cibernet Formulates Near Real-time Billing Settlement Standard

A new wireless billing standard for roaming is hot off the press. The Non-Signaling Data Protocol for Billing and Settlement (NSDPB&S), which was developed by Cibernet in cooperation with industry experts, is designed to facilitate the exchange of billing data near ...More
February 1, 1998
Posted in Articles, Billing
Managing the Transition Period from Old to New Billing Systems

Why is the transition from one billing system to another so difficult? To the uninitiated the process is a simple one. It involves the straightforward extraction of data from one database, translation to a new database structure and importation of the data to a new ...More
February 1, 1998
Posted in Articles, Billing
Wireless Carriers Wrestle With Local Number Portability Issues

The ins and outs of local number portability (LNP) can get pretty confusing. Sit in on just about any conference session that addresses this topic and you'll find baffled attendees trying to make sense of location routing numbers, global title translations, NPA-NXXs, ...More
February 1, 1998
Posted in Articles, Billing
AXIOM INTRODUCES UPGRADE

Axiom, Inc., added a module called Sterling 5005 for transaction data access and reporting to its Sterling Solution line of billing data collection and processing systems. The Sterling 5005 is designed to gather application specific data from the host collector via an 802.3 ...More
February 1, 1998
Posted in News, Billing
AMDOCS INTRODUCES INTERNET CUSTOMER CARE PRODUCT

Amdocs, an international provider of customer care and billing systems, announced the availability of 'WWW.Telecom.customer', an Internet software product designed for self service customer care. The product is designed for both wireless and wireline carriers of any size, ...More
February 1, 1998
Posted in News, Billing
CIBERNET SIGNS US WEST WIRELESS

Cibernet, a provider of services for intercarrier roaming payment exchange, announced that US West Wireless chose Cibernet's Financial Net Settlement Program designed to settle roamer billing between roaming partners. This is intended to allow US West Wireless to use a ...More
February 1, 1998
Posted in News
ITDS TO BUY CSCS TRIS

International Telecommunications Data Services, Inc., (ITDS) and Computer Sciences Corporation (CSC) announced that ITDS will buy TRIS, a cellular billing unit of CSC, for $100 million. Under terms of the agreement, ITDS will pay CSC $90 million in cash and the remainder in ...More
February 1, 1998
Posted in News, Billing
SUBSCRIBER INSTALLS SYSTEM FOR CELLPAGE

Subscriber Computing, Inc., (SCI) announced a contract with Cellpage, Puerto Rico's second largest paging carrier, to provide its integrated customer management and billing system, Communications Resource Manager (CRM). The contract is valued at more than $1 million. ...More
February 1, 1998
Posted in News