• CAVALIER TO USE ICP
    East Coast CLEC Cavalier Telephone LLC will use Aptis’ ICP for billing and customer care. The $5 million contract includes software licensing, hardware, support and provisioning for additional services. Aptis will provide Cavalier with the infrastructure to load, rate and ...More
    June 1, 2000 Posted in News, Billing
  • E-business: Not ready for debutante ball
    E-business hasn't come as far as you think. Although telcos consider e-business one of their top priorities, few know the direction they want to take and face problems in understaffing, lack of business expertise and poor coordination across departments, according to a ...More
    June 1, 2000 Posted in Articles
  • TELGUA CHOOSES ACECOMM
    Telecomunicaciones de Guatemala S.A. (Telgua), a provider of local, long distance, wireless and Internet services, will use Ace*Comm's mediation systems to automate its billing process. Telgua will apply Acecomm’s DCMS Power and DCMS Plus systems to collect billing records ...More
    June 1, 2000 Posted in News, Billing
  • TEOCO DEBUTS BILLTRAK 5.2
    Teoco Corp. recently debuted Version 5.2 of BillTrak Pro. The new version is designed to let carriers electronically import, analyze, audit, dispute and pay telco cost invoices more accurately and efficiently than manual auditing. The release enhances control over network ...More
    June 1, 2000 Posted in News
  • Time Warner chooses Info Directions
    Time Warner Communications has completed implementation of Info Directions Inc.’s OnlineRep. The system, an integrated component of CostGuard, Info Directions' rating, billing and customer care system, will perform customer care from international locations. Often employed ...More
    June 1, 2000 Posted in News, Billing
  • DALEEN SIGNS NEW CUSTOMERS
    ASP CyLex Systems Inc. will use Daleen Technologies’ eCare system for Web-enabled customer management. CyLex will get a personalized Internet portal for online purchasing, ordering, status tracking, and management of its accounts through the Internet. EUR Datacenter Inc., ...More
    June 1, 2000 Posted in News, Billing
  • VERAMARK, CAP GEMINI JOIN FORCES
    Veramark Technologies Inc. and Cap Gemini Telecom France, a European systems integrator, will market, customize, implement and support telecom projects using Veramark's VeraBill software. Cap Gemini will serve as the integrator for VeraBill. ...More
    June 1, 2000 Posted in News
  • GLOBALSTAR GETS NEW BILLING SYSTEM
    Logica recently installed its customer care and billing systems for Globalstar service providers in the U.S., Canada, and Mexico. The system manages and operates billing and customer care for satellite airtime. The system also provisions telephony, SMS, voice mail services, ...More
    June 1, 2000 Posted in News, Billing
  • HOTDATA RELEASES MARKETING PRODUCT
    HotData Inc., a provider of customer intelligence for one-to-one marketing, recently released Marketing e-Luminate, an online service that delivers customer intelligence to CRM systems. The software is designed to help businesses increase response from targeted markets. ...More
    June 1, 2000 Posted in News
  • CHARTER CHOOSES DST INNOVIS
    Charter Communications will use DST Innovis for electronic billing, presentment and payment for 3.9 million cable customers. Charter wants to let customers view cable and high speed data bill statement on the Web. ...More
    June 1, 2000 Posted in News, Billing