• Sigma Launches New Billing System
    Sigma Systems Group recently launched Webcare, its newest customer care support system. Targeted at telecom carriers, cable service providers and ISPs, Webcare is designed to deliver self-care and customer service at lower costs, increase productivity of CSRs, and promote ...More
    October 1, 1999 Posted in News, Billing
  • Cracking the Code: CLECs Grapple with USOCs, FIDs
    You haven’t seen so much hype about cracking codes since the discovery of the Rosetta Stone. Like deciphering hieroglyphics, CLECs are grappling with deciphering USOCs (universal service order codes) and FIDs (field identifiers)—so vital in translating customer service ...More
    October 1, 1999 Posted in Articles
  • Billing Strategies for the Application Service Provider Marketplace
    The considerable potential of the application service provider (ASP) marketplace has not gone unnoticed by industry analysts or technology companies. Forrester Research forecasts considerable growth for the entire application outsourcing industry, predicting it will exceed ...More
    October 1, 1999 Posted in Articles, Billing
    Internet service provider PSINet Inc. is about to buy Transaction Network Services Inc. Headquartered in Reston, Va., TNS is a worldwide provider of e-commerce data communications, capable of processing more than 20 million transactions per day from 2 million businesses. ...More
    October 1, 1999 Posted in News
  • Amdocs Releases Intercarrier Settlement System
    Amdocs has added an Intercarrier Billing System to its Ensemble suite of products. The system is designed to support invoicing and settlement activities between telecom carriers. The system helps support a range of intercarrier business agreements, including interconnect ...More
    October 1, 1999 Posted in News, Billing
    Alpha Telecom, a European communications operator, recently chose Kingston-SCL (KSCL), a developer of telecom management systems, and its German partner, Systemhause, to provide KSCL’s Jupiter billing, administration and customer care system. The system is designed to offer ...More
    October 1, 1999 Posted in News, Billing
    Amplify.net, a Silicon Valley startup company specializing in broadband access enabling systems, is partnering with Portal Software, Amplify officials said recently. Under the partnership, Amplify.net will integrate its iProvidence multiservice broadband access software ...More
    October 1, 1999 Posted in News, Billing
    Companhia Riograndense de Telecomunicacoes (CRT) of Brazil recently partnered with Ericsson Telecomunicacoes S/A and EHPT. Under the agreement, Ericsson and EHPT will provide EHPT Settler 5.O and BMP 4.1. Settler is designed to invoice interconnect partners and verify ...More
    October 1, 1999 Posted in News
  • Regulatory Watch
    FCC to appeal CPNI decision The Federal Communications Commission will fight to reinstate its rules restricting the use of customer proprietary network information (CPNI) after the regulations were shot down by a federal appeals court in Denver, FCC Chairman William Kennard ...More
    October 1, 1999 Posted in Articles, Billing
    EDS, a provider of management consulting and electronic business systems, recently announced that its Integrated Traffic Management System (ITMS) is now in production at Cable & Wireless Communications (C&W), an integrated communications provider. ITMS is designed to ...More
    October 1, 1999 Posted in News