• Mitigating Risk with User Acceptance Testing
    In customer care, billing, accounts receivable and fraud, user acceptance testing (UAT) is a necessary step toward coordinating business goals and processes with systems that have already been tested. UAT is useful for more regularly scheduled releases of code and in ...More
    August 1, 2000 Posted in Articles, Billing
  • EDOCS LAUNCHES BILLDIRECT 1.8
    Edocs Inc., recently launched BillDirect 1.8, which features customer care and CSR functionality, enhanced analytical capabilities and enhancements to edocs' visual development environment. The system is designed to let organizations reduce call center costs by giving CSRs ...More
    August 1, 2000 Posted in News
  • AMS, HP, PACKETEER: IP BILLING SYSTEM
    AMS, Hewlett-Packard Co. and Packeteer unveiled their QoS, usage-based billing system for Internet services. The integration of AMS’ Tapestry, HP’s Smart Internet Usage and Packeteer’s PacketShaper and AppVantage products is designed to let ISPs set rates for IP usage and ...More
    August 1, 2000 Posted in News, Billing
  • CENTURYTEL TO USE ENSEMBLE
    CenturyTel will use Amdocs’ Ensemble for its wireline, wireless, long-distance and Internet services. Using Ensemble, CenturyTel hopes to rapidly deploy bundled services, cross-product discounts and integrated multiservice customer care. Puerto Rican wireless carrier ...More
    August 1, 2000 Posted in News
  • ALBION INTRODUCES OUTSOURCED OSS AND BILLING SYSTEM
    Albion Connect Inc., a provider of packaged OSS software components, and Integretel Inc. will bundle ASP-based billing services. The combination of services is designed to provide pre-integrated, outsourced back-office systems for CLECs and other communications service ...More
    August 1, 2000 Posted in News, Billing
  • GTE TSI TO BUILD ROAMING MANAGER
    GTE Telecommunications Services Inc. will provide Hutchison Telecommunications Ltd. with wireless international roaming capabilities and clearinghouse services for roaming revenue settlement and exchange, IS-41 signaling interoperability, and an on-line customer service ...More
    August 1, 2000 Posted in News
  • DALEEN, CGI INTEGRATING DATA BILLING
    Daleen Technologies Inc. and Computer Generation Inc. plan to deliver an integrated customer management and billing system for the IP voice and data market. The companies plan to let service providers identify the kinds of multimedia applications their clients are using and ...More
    August 1, 2000 Posted in News, Billing
  • THUMB CELLULAR CHOOSES H.O. SYSTEMS
    Thumb Cellular, of Pigeon, Mich., recently selected H.O. Systems’ CMIS and Speedbills.com as its billing, customer care and EBPP systems, respectively. Thumb plans to offer the combined functions to its client base in Michigan’s Huron, Tuscola and Sanilac counties. The new ...More
    August 1, 2000 Posted in News, Billing
  • A Catalyst for Mobile CommerceTMF Demonstrates Mobile Commerce Catalyst Project
    The TeleManagement Forum (TMF) recently demonstrated its mobile commerce Catalyst Project, with a demo in May at TeleManagement World in Nice, France, and another in June at Supercomm in Atlanta. TMF members Amdocs, EHPT, France Telecom and Motorola established this ...More
    August 1, 2000 Posted in Articles, Billing
  • RATEINTEGRATION DEBUTS PRICEMAKER
    Billing software developer RateIntegration recently debuted PriceMaker, a carrier-grade rating engine and pricing catalog designed to give companies the ability to go beyond flat-rate pricing to price, bundle, discount, and cross-discount Internet services. PriceMaker ...More
    August 1, 2000 Posted in News, Billing