• Financial Watch : Amdocs to Acquire ITDS
    Amdocs Limited and International Telecommunication Data Systems Inc. agreed for Amdocs to acquire ITDS for approximately $182 million in Amdocs shares. Under terms of the agreement, Amdocs will acquire all outstanding shares of ITDS in a stock-for-stock merger transaction. ...More
    October 1, 1999 Posted in Articles, Billing
  • Internet Self-Care—What to Consider
    In five years, chances are the 15-minute wait in a phone queue for customer service will be as antiquated as manual typewriters. Remember those? Ink ribbons, crumpled piles of paper, that chalky correction tape… But upgrading to Internet self-care is nowhere near as easy as ...More
    October 1, 1999 Posted in Articles, Billing
  • Equinox Introduces Traffic Analysis System
    Equinox Information Systems recently released Manager 99, designed to help carriers provision and optimize their networks, manage reseller accounts, verify routing and billing, and reduce losses associated with poor network planning. The new system runs under Windows NT, ...More
    October 1, 1999 Posted in News, Billing
  • Choosing Your Path: From Electronic Stapling to True Convergence
    Carriers are spending billions to develop convergent billing. But as anyone who explores convergent billing discovers, various levels of consolidation are possible. Each level of operational support systems (OSS) integration has its own unique set of advantages and ...More
    October 1, 1999 Posted in Articles, Billing
  • Billing Q&A with Jim O'Neill
    Q—We are LD resellers, and the falling prices of LD are affecting our margins. How can we reduce the cost of billing our subscribers? A—This has been a continuing problem for both resellers and carriers, and there are a number of areas that should be explored. These ...More
    October 1, 1999 Posted in Articles, Billing
  • Customcall Unveils Internet E-bill
    CustomCall Data Systems of Madison, Wisc., recently released E-bill, its Internet telephone billing system. The new system is designed to deliver phone bills, receive payments and take orders for telephone service over the Internet. E-bill is part of the company’s ...More
    October 1, 1999 Posted in News, Billing
  • GOLDNET SELECTS XACCT
    Goldnet, an ISP based in Israel, purchased Xacct Technologies’ XACCTusage, an IP network metering and mediation system, company officials said. Goldnet is using the system to implement tiered pricing for its Internet services. The system is designed to capture Internet ...More
    October 1, 1999 Posted in News
  • PORTAL, INTERTRUST JOIN FORCES
    Portal Software and InterTrust Techonolgies Corp., a provider of digital rights management, will integrate Portal’s real-time customer management and billing system with InterTrust’s digital rights management (DRM) technology. Portal’s system is designed to manage accounts, ...More
    October 1, 1999 Posted in News
  • Info Directions Introduces Web Interface
    Info Directions Inc. recently debuted OnlineRep, a Web interface component for its CostGuard billing product. The interface is designed to let CSRs access the billing system using a Web browser, reducing the need for client software setup, company officials said. Once the ...More
    October 1, 1999 Posted in News, Billing
  • TELEMETRIX RECEIVES TWO CONTRACTS
    Telemetrix Solutions Ltd., a telecom billing and customer care systems company, signed a three-year, $5.4 million contract with TransNet Connect Inc., a national long-distance reseller, to provide its Telemetrix Revenue Awareness Customer Care System (TRACCS). Telemetrix ...More
    October 1, 1999 Posted in News