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Ericsson, NSN Intro Wi-Fi Products

At CTIA 2013 this week in Las Vegas, Nokia Siemens Networks and Ericsson unveiled products that offer traffic-steering capabilities between Wi-Fi and ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top U.S. Wireless Operators

Verizon and AT&T saw their ACSI scores rise, while Sprint was stagnant and T-Mobile took a fall. None, however, could compete with some of the ...read more

Latest Headlines

Tier 1 APAC CSP Picks Redknee for Cloud-Based Billing

Redknee's billing and settlement solution will support the CSP's MVNO monetization and growth strategy. ...More
May 9, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management
T-Mobile Future Hinges on iPhone, 'Uncarrier' Strategy

T-Mobile said it lost almost 200,000 contract customers (net) last quarter. That was better than the half-million it lost in the previous quarter and a year ago. Churn fell to 1.9 percent – the carrier's best mark since Q2 2008. ...More
May 9, 2013 By Craig Galbraith
Posted in News, Billing
Business Broadband Helps Boost CenturyLink Profit by Nearly 50%

In the business segment, CenturyLink's strategic revenues were $615 million in Q1, a 6.4 percent increase over Q1 2012, driven by high-bandwidth offerings such as MPLS4 and Ethernet services. ...More
May 9, 2013 By Craig Galbraith
Posted in News
April's Hottest Selling Smartphones

Nokia's Lumia 920 finally fell off our list of America's hottest selling smartphones to make way for new phones from Samsung and HTC, while BlackBerry's new Z10 failed to register in the weeks after its much-hyped debut. All the while, Apple's iPhone 5 racks up wins. ...More
May 8, 2013
Posted in Galleries
Level 3 Buying tw telecom Would Bring 'Massive Value'

Level 3's name comes up regularly when there is major M&A speculation, but many analysts have said it wouldn't be a good move for the company due to its debt and slow integration of Global Crossing, which it acquired in 2011. ...More
May 8, 2013 By Craig Galbraith
Posted in News
4G a Major Incentive to Dump Mobile Providers

Fifty-nine percent of consumers surveyed see 4G as a serious reason to ditch one operator for another. ...More
May 8, 2013 By Craig Galbraith
Posted in News
Subex Picks PeakColo's Cloud Platform

India-based BSS provider Subex has chosen a hosted private cloud-computing platform from PeakColo, the Denver-based, enterprise-class IaaS provider for channel partners. ...More
May 8, 2013 By Craig Galbraith
Posted in News
Comptel, Accanto Systems Team on Service Assurance

The joint Comptel-Accanto solution enables advanced network traffic monitoring, processing and troubleshooting, giving operators the intelligence they need to ensure a high quality of service and quality of experience, the companies said. ...More
May 8, 2013 By Craig Galbraith
Posted in News, Billing, Customer Experience Management, Service & Network Management
NSN: 2 in 5 People Ready to Switch Mobile Operators

Only 24 percent of mobile customers say they are completely satisfied with their operator. ...More
May 8, 2013 By Craig Galbraith
Posted in News
ENTEL, Orga Systems Extend Deal for Charging, Rating

Orga Systems says the solution will enable ENTEL to offer integrated mobile VPN management, data services, call processing and advanced calling functions. ...More
May 8, 2013 By Craig Galbraith
Posted in News