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Ericsson, NSN Intro Wi-Fi Products

At CTIA 2013 this week in Las Vegas, Nokia Siemens Networks and Ericsson unveiled products that offer traffic-steering capabilities between Wi-Fi and ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top U.S. Wireless Operators

Verizon and AT&T saw their ACSI scores rise, while Sprint was stagnant and T-Mobile took a fall. None, however, could compete with some of the ...read more

Latest Headlines

Democratizing BSS with Cloud Services

Cloud computing is leveling the playing field and enabling rural and regional providers to deliver excellent customer experiences and to deploy new services on par with larger service providers with much larger customer bases. ...More
May 7, 2013 By Rebecca Prudhomme
Posted in Blog, Customer Experience Management
M&A Helps Allot Take DPI Lead Over Sandvine

Service providers' deep-packet inspection (DPI) product revenue approached $600 million last year, up 28 percent from 2011. ...More
May 7, 2013 By Craig Galbraith
Posted in News, Service Creation & Delivery
cVidya To Unveil LTE Revenue-Generating Tool

cVidya Insight is designed to reveal the actual profitability of new services in real-time. ...More
May 7, 2013 By Craig Galbraith
Posted in News, Revenue Management
Sandvine Lands $4 Million from Southeast Asian Operator

Sandvine’s Network Analytics business intelligence solution is expected to help the operator achieve its network management and subscriber experience goals. ...More
May 7, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management
Clearwire Spurns DISH's Advances, Recommends Sprint's Offer to Shareholders

Shareholders, who will vote on the proposal on May 21, saw no mention of DISH Network in the letter, despite the satellite provider's offer of $3.30 per share for all of Clearwire, which is higher than Sprint's bid of $2.97. ...More
May 6, 2013 By Craig Galbraith
Posted in News
Possible New AT&T Prepaid Plan a 'Smart Move'

Despite the fact that many of its rivals beat AT&T to the punch, at least one industry insider says the potential launch of an "All In One" prepaid service is one that the carrier should make. ...More
May 6, 2013 By Craig Galbraith
Posted in News
TIBCO, Teradata Team on Big-Data Value

Teradata says its Unified Data Architecture combines powerful technologies to provide closed-loop processing of big data by facilitating the collection, analysis and modeling of real-time event streams. ...More
May 6, 2013 By Craig Galbraith
Posted in News, Service & Network Management
Tiered Data Plans Undermine the Revenue-Generating Potential of LTE Data Services

Being the biggest LTE market has not brought low data-plan prices to U.S. consumers. Verizon Wireless charges $7.50 for each GB of data downloaded over its LTE network. This is three times the European average of $2.50. ...More
May 6, 2013
Posted in Articles, Revenue Management
Tecnotree Gets $2.1 Million Order in Latin America

Tecnotree says its new systems can provide far better quality of service in terms of performance and drive operational costs down for the unnamed operator group in Latin America. ...More
May 3, 2013 By Craig Galbraith
Posted in News, Service & Network Management, Service Creation & Delivery
Is Network Monitoring Dead?

Network monitoring is dead unless solutions become agile enough to deliver real-time visibility, while keeping up with the increasing complexity, volume, and speed of network traffic in virtualized data center and cloud application delivery environments. ...More
May 3, 2013 By Craig Galbraith
Posted in News, Customer Experience Management, Service & Network Management, Service Creation & Delivery