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Subex Tops Gartner's Rev. Assurance List

Analyst firm Gartner has ranked BSS provider Subex as the market leader in revenue assurance and fraud management for the third consecutive year, ...read more

Is Big Data the Key to Combating Churn?

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as ...read more

The Top Cellphone Manufacturers

Are consumers finally turning against Apple? The maker of the iconic iPhone watched its customer-satisfaction score – according to the American ...read more

Latest Headlines

Obama Taps Tom Wheeler to Head FCC

Wheeler's experience in the wireless industry will likely prove valuable as the FCC is at the forefront of rapid advancements in technology and is actively involved in how spectrum is distributed. ...More
May 1, 2013 By Craig Galbraith
Posted in News
eServGlobal Nabs $12M Contract for Mobile Money Services

Using eServGlobal's software, the unnamed operator group will deliver end-to-end mobile money services to its subscribers across countries in its regions. ...More
May 1, 2013 By Craig Galbraith
Posted in News, Billing
Sprint's iDEN Network Ready for Pending Shutdown

Shutdown begins bright and early on Sunday, June 30, and will continue throughout the day. iDEN devices will then no longer receive voice service – including 911 calls – or data service. ...More
May 1, 2013 By Craig Galbraith
Posted in News
Monetizing Cloud/OTT Services — Agility Still the Top Priority for CSPs

For CSPs, the challenge is to become more agile and cost-effective in the delivery of a much wider range of services. ...More
May 1, 2013
Posted in Blog, Service Creation & Delivery
Amdocs Transforms Globe Telecom's BSS

Amdocs is responsible for the entire transformation and ongoing IT management and operations of Globe Telecom’s business support systems, business intelligence, data warehouse and policy management systems, as well as legacy systems which are being gradually retired. ...More
April 30, 2013 By Craig Galbraith
Posted in News, Customer Experience Management
BICS, cVidya Team To Combat Fraud

The two companies are creating a global fraud knowledge center to share information such as the latest trends, hotlists, PRS lists and other fraud information among multiple FraudView users around the world. ...More
April 30, 2013 By Craig Galbraith
Posted in News, Revenue Management
Introducing Ava the Automated Avatar!

Within the array of multichannel Web-based support, which do you prefer — Web Chat, Web Talk, or Web Video? ...More
April 30, 2013
Posted in Blog, Customer Experience Management
Holistic Wholesale: Why a Higher Order of Integration & QoS Monitoring Is Coming to Interconnect Systems

Fazel Naghshineh of BriteSoft Solutions advocates a broader, more holistic notion of wholesale systems as he explains the increasing importance of integrated systems, software flexibility and quality of service assurance. ...More
April 30, 2013 By Dan Baker
Posted in Blog, Billing, Service & Network Management
More Than 133,000 Push Verizon to Drop Contracts

The non-subsidized approach is one that many low-cost carriers implemented years ago. ...More
April 29, 2013 By Craig Galbraith
Posted in News, Billing
Aria Systems Celebrates 11 Deployments in Q1

Aria Systems, a provider of cloud-based subscription billing, has announced 11 successful "Go Live" deployments over the last 100 days. ...More
April 29, 2013 By Arselia Gales
Posted in News, Billing