B/OSS Insider Blog

Small QA Projects: What Can Be Easier?

The goal of this blog from A1QA is to provide recommendations that will help better set priorities, allocate tasks and balance the workload among the participants, using the example of small-scale projects in software testing.

Avaya Blog

10 Questions for the Ideal Private Cloud

While cloud needs vary from company to company, the ideal cloud comes with a simple, dynamic environment that can easily support new devices and real-time applications.

Dan Baker Blog

Day in the Life of an RA Analyst

One of the biggest challenges for revenue assurance is the fact that other departments see RA as someone trying to get them into trouble — or create more work for them than necessary. 


What Customers See Through Your Portal

After conducting more than 25 interviews about Web portals with business customers of large telecom carriers, ATLANTIC-ACM found that end-users view customer-facing Web portals as windows into the internal workings of their carriers.

Tecnotree Blog

UX Investment Cuts Customer Call Times

There should not be any seconds or minutes wasted with agents struggling with complex software.

Live Events

No One Really Knows What 5G Is

There’s still a lot of work to be done to give people access to the Internet and mobile. Anne Bouverot, director general of the GSMA, stresses the importance of clearing, harmonizing and allocating spectrum.

Rebecca's Connected World

Every Consumer Is a King

Consumer expectations for mobile services are like a royal fiat: There’s zero tolerance for delay or failure.

Network Management Zone

An Open Goal for Network Orchestration

We all know that network infrastructure is critical to the fan experience of this global tournament. But, let's admit it, our industry doesn't have the same mass appeal as football.