B/OSS Insider Blog

Test Model and Requirement Management

The development of software for the telecommunications industry deals with large systems like OSS/BSS, and requirements creation is the initial phase of the project. This phase is critical, as requirements errors can result in wasted time and increased cost.

Avaya Blog

10 Questions for the Ideal Private Cloud

While cloud needs vary from company to company, the ideal cloud comes with a simple, dynamic environment that can easily support new devices and real-time applications.

Dan Baker Blog

Wholesale Systems: Why They're Important

Defining where telecom wholesale systems begin and end is a bit of a problem.


What Customers See Through Your Portal

After conducting more than 25 interviews about Web portals with business customers of large telecom carriers, ATLANTIC-ACM found that end-users view customer-facing Web portals as windows into the internal workings of their carriers.

Tecnotree Blog

UX Investment Cuts Customer Call Times

There should not be any seconds or minutes wasted with agents struggling with complex software.

Live Events

Orchestrating the Future With NFV

This move to virtualization has seen the growth of “DevOps" – software developers now also taking care of the network.

Rebecca's Connected World

Every Consumer Is a King

Consumer expectations for mobile services are like a royal fiat: There’s zero tolerance for delay or failure.

Network Management Zone

An Open Goal for Network Orchestration

We all know that network infrastructure is critical to the fan experience of this global tournament. But, let's admit it, our industry doesn't have the same mass appeal as football.