Blogs

The majority of operators’ smartphone-related income is still earned from traditional telecommunication services such as calls and bandwidth – leaving service providers out of the digital goods business taking place within the apps.

Avaya's Michael Runda offers a checklist for what businesses should expect from their providers.

Cloud computing is leveling the playing field and enabling rural and regional providers to deliver excellent customer experiences and to deploy new services on par with larger service providers with much larger customer bases.

Switching to VoIP saves on service and infrastructure costs and has moved from Hobbyist to a mainstream alternative to the old switching gear and POTS line.

The biggest advantage of predictive RAN congestion management for operators is the ability to predict and control congestion before it becomes a bigger problem. They can throttle heavy users while maintaining quality of experience for other higher paying customers.

Hopefully Brazil’s 4G networks will be ready to support the, because next month, the Confederations Cup, the first of three massive sporting events to take place in Brazil over the next couple of years, will kick off.

Everyone recognizes the hype and momentum around terms like “big data" and “in-memory computing," which is fine. But the question remains: "What are you going to do with all that unstructured data?"

Vertek's Al Brisard comments on how responding to market needs and bringing new services to market can mean a great deal of change for a carrier at all levels of its organization.

With operator revenues from their traditional business getting more and more unpredictable since the emergence of over-the-top players such as WhatsApp and Facebook Messenger, insight into emerging customer trends is imperative.

As few new service providers plan to roll out wireless services, selling integrated wholesale solutions into non-traditional wireless service models will be key to new growth opportunities.