Billing & OSS World, Washington D.C. — Billing is perhaps the most basic of the pillars that make up the carrier business model … or well, any business model. Without billing you don’t get paid. Simple as that. But perhaps because of that sheer quality it has of being intrinsic, billing and its related functions are often seen as, well, boring. Unchanging. Staid. But change is afoot, big change, and there are plenty of new and dare we say exciting things to look forward to in the billing realm.
Executives from companies ranging from Sprint and Verizon to Cricket, US Cellular and Rogers, are manning a special track at this week’s Billing & OSS World Conference, to showcase how billing is evolving. A series of case studies, solutions implementations plus analyst information and overviews of the market dynamics at play will give attendees a well-rounded view of what the future holds. Topics include integrated charging and policy, outsourcing, e-billing, monetizing the cloud and more.
Fittingly titled “Billing Goes on the Offensive,” the details are as follows:
Wednesday, June 9
10:30 a.m. – 11:15 a.m.
The Benefits of Outsourcing Your Print and Mail
This case study will show how Sprint Nextel successfully shifted its print-and-mail facilities to a variable production center and achieved greater flexibility and operating efficiencies. It will provide details about the solution, implementation strategy, performance metrics, outsourcing practices and the benefits of self-service features that can be applied to any billing company.
Speakers:
- Tim Ross, Vice President National Sales, DST Output
- Alan Anglyn, Director, Sprint
11:30 a.m. – 12:30 p.m.
Verizon Communications Tackles Elusive E-bill Adoption
Think you know all there is to know about e-billing? You don't. Explore the potential for electronic billing. See how Verizon doubled its e-billing adoption rate and improved both profitability and retention.
Speaker:
- Todd Weiss, Senior Product Manager, Biller Solutions Group, Fiserv
3 – 4 p.m.
Innovative Billing Deployments Showcasing Diverse Business Models
Qualcomm improved the performance of its enterprise services division with a billing transformation that is allowing the company to continue its lead in the application of wireless technology and to add business value to its customers across industries. Intec Billing, Inc., its billing supplier, will show how the same technology applied across multiple industries can support business models of any type to deliver and monetize innovative services.
Speakers:
- Michael (Skip) Hughes, Senior Solutions Consultant, Intec Billing Inc.
- Ahmed Abdel Shakour, Senior Systems Analyst, Enterprise Services Division, Qualcomm Inc.
