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Dan Baker Blog
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05/13/2013
Customer Analytics: Making the Strategic Leap From Hindsight to ForesightEveryone recognizes the hype and momentum around terms like “big data" and “in-memory computing," which is fine. But the question remains: "What are you going to do with all that unstructured data?" ... |
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04/30/2013
Holistic Wholesale: Why a Higher Order of Integration & QoS Monitoring Is Coming to Interconnect SystemsFazel Naghshineh of BriteSoft Solutions advocates a broader, more holistic notion of wholesale systems as he explains the increasing importance of integrated systems, software flexibility and quality of service assurance. |
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02/08/2013
cVidya on Keys to a Good Fraud Management SystemcVidya's Tal Eisner talks about the most important features of a fraud management system. |
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02/01/2013
Tribold: Delivering a 'True Enterprise Catalog'Tribold CEO Simon Muderack explains the urgency of product catalogs and the successes his firm is having helping telcos reduce their ongoing billing and provisioning costs, improve intelligence and make enterprise customer operations more efficient. |
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01/25/2013
An In-Depth Look at Clarity's MarketplaceRob Hill of Clarity explains what's behind Marketplace, an active catalog with customization capability and workflow engines to support dozens – even hundreds – of resellers underneath it. |
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08/07/2012
A Powerful Tool for Fraud & Security Investigators: Real-Time Packet-to-Event TranslationForensic Intelligence automates IP translation work on the fly so that users can get very rapid access to events in an understandable way. This technology could be a boon to telecom investigators in fraud, security and service assurance. |
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05/29/2012
Wireline Act IV, Scene II: Packaging Network & SaaS Services Together to Serve SMBsShifting from plain ol’ OSS software supplier to packager of on-net and SaaS solutions from a bewildering array of third-party cloud providers is a challenging role. Sigma Systems hopes to show the industry how it's done. |