Dan Baker Blog RSS
02/01/2012

Gratifying Ghana: Why Listening to Operators Trumps Vendor Technology and Size

TRI's Dan Baker talks with Ludvig Lindqvist of Stockholm-based Basset, who shares some insight into telecom fraud in Africa.
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12/15/2011

Telecom Merger Juggling Act: How to Convert the Back Office and Keep Customers and Investors Happy at the Same Time

Two industry heavy-hitters from ProCom Consulting explain what’s driving telecom M&A in North America and how carriers can substantially improve their odds of succeeding at both B/OSS and business post-merger integration.
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09/02/2011

Service Assurance Hits the Fashion Runway: The Power of Tailored Visuals

There’s some wonderful commercial potential behind the way service assurance data is presented to enterprise customers.
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08/19/2011

NEC Takes the Telecom Cloud from PowerPoint to Live Customers

Shinya Kukita, chief manager of International Sales at NEC, gives a refreshingly candid progress report on his firm’s success in the telecom cloud market.
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08/18/2011

Is the M2M Device in Your Refrigerator a Telecom Fraud Threat?

Excitement aside, there are substantial security and control issues around M2M. Simon Collins, vice president at Praesidium, the risk and controls consulting arm of WeDo Technologies, shares his thoughts on unsolved security issues.
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08/17/2011

Analytics Guru: Are Telecoms Ready for the Biz Intelligence Explosion?

If we’re in an analytics era, it might be a good idea to figure out where this big analytics category may be headed. Blue Buffalo Group’s John Myers gives some perspective.
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08/02/2011

PwC On the Business of Revenue Assurance Consulting & Mentoring

B/OSS talks with leading experts with PwC in the U.K. to get their take on revenue assurance and related topics.
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07/28/2011

Revenue Assurance vs. Business Assurance: Who’s the Rightful King of Controls Software?

WeDo Technologies’ Sérgio Luis Silvestre thinks it’s high time to expand our horizons a bit, and rather than limit ourselves to the term “Revenue Assurance," start using a broader term called “Business Assurance." ...
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07/27/2011

Roaming Fraud: The Importance of Real-Time Data Exchange and Analysis

James Stewart, fraud product manager at MACH, gives insights on the many challenges in the roaming fraud arena.
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07/26/2011

What If a Large Telecom Operated as a Thousand Business Units?

The nation of China is a manufacturing titan, but it’s not known as an incubator of great management ideas. For that you need to go to Harvard Business School, right? Well, we may need to recalibrate our collective stereotypes.
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