HOT TOPICS
Tim McElligott Blog
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05/24/2012
Natural-Disaster Analogies for Telecom Wearing ThinCompetition doesn't spell gloom and doom for service providers. |
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05/09/2012
The Problem With Net Promoter ScoreWhat's good for the goose is not always good for the gooses. |
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05/07/2012
AT&T Doubles Down on American ParanoiaBut that's just a foot in the door to bigger, better things. |
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04/27/2012
Telecom Unions Need to Learn the Art of Public RelationsIt's contract time again and somehow the unions can't seem to get it done. |
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04/13/2012
Artificial Intelligence: Then and NowFrom a bottle or from serious research, artificial intelligence can spawn great things. |
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03/27/2012
2 Surveys for the Price of NoneWhen it comes to managing networks, nobody does it better than telecom, but every so often it is time to review your priorities. Take one or both surveys to let vendors know your priorities. |
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03/07/2012
John Henry, Tom Thumb and the Science of Field ServiceWho makes better decisions when it comes to managing a workforce: man or machine? ... |