HOT TOPICS
Magic Management
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06/03/2011
Cloud Services Help Rural Providers Stay CompetitiveFor CSPs wanting to remain relevant and maintain a toe-hold in the market, Cloud Services effectively level the playing field and allow rural service providers the ability to compete service-to-service with companies like AT&T and Verizon. |
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04/26/2011
Signs of the CloudWith ARPU on most services declining, there’s a new sense of urgency for CSPs to figure out how to earn a greater share of the customer’s wallet as well as find ways to sell more services to that customer. |
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01/20/2011
IT Budget WoesHow much of your IT budget is spent on running existing systems? You may be surprised how much money you could be saving. |
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12/17/2010
Legacy Software and Software LegacyWeigh the risk and ROI before you make any knee-jerk decisions to throw out “legacy software." Maybe it should live on. |
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11/16/2010
Budgeting: Employees Have a Lot to OfferWith the budget season coming to a close, do you have a handle on what your financial expectations are for next year? More importantly, did your organization actively engage employees in building the budgets? ... |
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11/05/2010
It’s OK To Outsource ThanksgivingThanksgiving is a little like running your business. It’s more important to focus on the fundamentals – what you do best and maintaining your relationships with customers. The rest just takes away. |
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08/17/2010
Just $1If you had just $1 to spend on your business, how would you spend it? Seems like an appropriate question given we’re approaching that time of year when budget planning begins. |
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07/27/2010
Moving Means Service-Ordering HeadachesIn my case, the local telephone company missed out on getting a new customer because of one factor — 24x7 online availability for ordering services. |
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07/14/2010
Buy to Standardize, Build to CompeteThis should have been the 11th Commandment, as it holds true for so much more than just software. |
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06/22/2010
iPhone Critical for Service ProvidersService providers at all levels are well-aware that their customers will walk away from them unless they provide access to the platform that has the most apps and intuitive usability. |