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03/03/2010
You Bought a New BSS/OSS, Now What?
By Kathie ZentgrafImplementing a new operations and business support system is a huge undertaking, especially for Tier 3 and 4 service providers. Conversion can be painful and, often, acceptance of a new system is difficult. Preparation and communication are critical. Below are a couple of key areas ...
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12/29/2009
Building Your OSS Budget, Part 2
By Ely Compean, CHR SolutionsNow that you have a basis of how to communicate your budget requirements from Part 1: An OSS Manager’s Tattoo Protocol for Payback in a way that gets serious management consideration, I’d like to provide you some tips I have utilized in compiling my budgets.Tip ...
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12/15/2009
Snow Globe Strategies for Telecom Service Providers
By Eugene McCordThe holidays are always a busy time when most businesses are in a rush to wrap up projects for the year. This season, why not set aside some time to prepare for a new year of improved efficiencies? After all, ‘tis the season – to be gaining efficiencies! It always makes good ...
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