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Open Communication Blog
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06/21/2010
Management World Transformation TalkThe inevitable data and video data tsunami – 80 percent of which will be digital – will require operators to add much greater flexibility into their environments as the foundation for creating tomorrow’s cutting edge services. |
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05/20/2010
Retail Is Still KeyMany providers are realizing that retail channels bring operational challenges. For this reason, technology to support retail operations has become a hot topic. |
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02/24/2010
Bringing the Front and Back Offices TogetherBy Brian KracikIn today’s fast-paced world, expectations are high and customers crave instantaneous communication. The Internet, smartphones, and mobile apps whet the appetite and leave customers still wanting more. They demand top quality and instantaneous service from all service providers across all industries – banks, automotive, medical, mobile providers, etc.This means that ... |
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02/10/2010
Expectations for Mobile World CongressBy Dan Ford, OracleNext week the wireless industry will converge on Barcelona for the annual Mobile World Congress show. It is always an eventful week filled with the latest gadgets and gizmos, updates on next-generation network migration projects and an overall high-energy buzz about all things wireless.This year, I expect to see an emphasis on convergence, which, although it has been an ... |
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01/20/2010
Get Smart About Managing Your Network CapacityLeonard Sheahan, Senior Director of Product Marketing, OracleEvery time you turn on the TV these days you see coverage maps. The major U.S. wireless carriers have gone to great lengths, leveraging everything from A-list actors to animated holiday movie classics to affirm their wireless network as the fastest and most reliable. Whether the ads are effective, well, only time will tell, but ... |
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12/23/2009
Mobile Advertising Brings Holiday CheerBy Ty Wang, OracleAs the holiday shopping season comes to a close, recession worries have turned all eyes to the retail sales numbers for some signs of hope. Retailers have gone to great lengths to boost numbers this year with everything from deeper discounts and extended Black Friday prices to high-profile commercials and online advertising and, more significantly than any previous year, mobile ... |
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11/18/2009
Oracle’s Customer Insights From OpenWorldBy Dan Ford, Vice President of Product Marketing, OracleLast month, we were pleased to host more than 1,200 customers from the communications and media industry – among more than 40,000 total attendees – at Oracle’s annual OpenWorld conference in San Francisco. It was an exciting event and a time to not only discuss Oracle’s product development and vision for the industry ... |
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10/13/2009
Opening Up for AppsBy Ty Wang, OracleSometimes I wonder how we lived before the “app” craze. I mean, what did I do without a hanging level, parked car finder, and that addicting caveman racecar game right at my fingertips? But in all seriousness, Apple, the unspoken “apps” leader has taught us all that there can truly be an “app for that,” whatever “that” might be, ... |
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10/07/2009
Sun Shines Through for Wireless CareBy Brian Pawlus, Oracle In addition to much-needed vacations and long-awaited sunny weather, the end of summer brought good news for the U.S. wireless industry, courtesy of JD Power & Associates. In early August, the consumer ratings firm announced that wireless industry customer satisfaction went up by 12 points in the last six months thanks to shorter wait times and faster problem ... |
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