Managing the Latest Technology Upgrade Cycle

Editor's Letter – The Ebbing of the Internal – Good times are ahead for telecom software suppliers, but they come at the cost of telecom software employees.

The State of Service Assurance – The 4G/LTE technology upgrade cycle is the latest in a long line and it is driving the Service Assurance market in new directions.

Toward a New Frameworx – Standardization in the back office has been a long time coming, but the TM Forum's new Frameworx certification may carry the necessary weight to move standard interfaces forward.

The Software Defined Network – Can new protocols and practices finally solve the inherent management problems of multi-vendor networks or is it aiming too high?

Aware Service Assurance – We're not talking artificial intelligence here, but today's service assurance solutions have to be customer aware, device aware, service aware and experience aware. Sounds artificially intelligent to us.

Tomorrow's Network Operations Center – It may not be a center at all as new reporting tools serve the interests of departments across the organization.