Billing Operations: The Evolution Continues
ViewPoint: The More Things Change
As the industry changes around it and people predict the end of billing as we know it, the truth is, billing adapts but it does not go away.
Process Is King
The cloud may be luring the providers of systems and software, but business processes are often client specific and require a personal rather than cumulus touch.
Split Billing Catching On
Nobody wants to carry two devices. No enterprise wants to pay for its employees' personal data usage — and vice versa. Companies such as Globys have a solution for everyone — even the mobile operator.
It's IP Tax Time
Corporate accountants will be first to tell you they have no tax season. Tax season is every quarter. And it doesn't help when the procedures and code for taxing IP-based traffic remains unclear.
Suddenly Carrier Billing Is Cool
It took Facebook and some bold statements by AT&T about getting content providers to pay for usage to make people notice telecom billing for something other than bill shock.