SaaS: Focusing on Functionality
The Muddy Water of SaaS: Users of hosted BSS solutions aren't concerned with the purity of the SaaS model, only the efficacy of the solution.
Q&A With ATG's Tom Stergios: From a company that helps service providers decide if SaaS is right for them and helps them implement it comes some real-world views on how SaaS is being used by one segment of the industry.
SaaS: Who are you this time? The writer's take on how service providers think about and implement SaaS.