TELUTION LAUNCHES COMMUNICATIONS EXCHANGE 2.0

Telution LLC recently launched Communication Exchange 2.0, an integrated billing, customer care and order management software system. CE 2.0 uses a Web customer resource management system designed to merge three applications onto one system. CE 2.0 is designed to efficiently bundle local, long-distance, Internet, data, cable, and enhanced services onto a single bill.

Telution's Call Center Desktop module is designed to give CSR's a complete view of customer contacts, product selection and billing information. The Executive Portal adds decision support features to analyze the customer relationship and tune a company's offerings to target specific customer segments.