Zayo Bandwidth has selected CustomCall Data Systems’ hosted Webtop BPM platform for bill processing and order management, the companies said Tuesday.
Webtop BPM is a Web-based and workflow enabled billing and OSS solution that lets service providers integrate order management, bill processing, customer care, provisioning and revenue management. It also offers business process management functionality for administering collections, trouble tickets, number inventory, document management, CPE inventory and other core business processes.
A customizable end-user Web portal is available with Webtop BPM as well as full reseller management functionality.
“We chose CustomCall for their proven convergent billing and bill processing experience, scalability and customer support,” said Dan Caruso, president and CEO for Zayo Bandwidth.
CustomCall Data Systems www.customcall.com
Zayo Bandwidth www.zayo.com
