The CDN industry is the most competitive segment of the entire Internet infrastructure market, according to Tier1 Research, which predicts content delivery services will grow by $2.2 billion by 2010. CDNs will provide differentiation for service providers getting into content, especially around key areas of performance, availability and reliability.
To adhere to sophisticated SLAs, CDNs must be engineered to support rich media and video content such as Adobe Flash technology and Microsoft Windows Media files as well as Web 2.0 applications such as social networking.
One company that is working to improve its CDN’s promises is Internap Network Services, which has announced a new SLA for100-percent uptime performance for its CDN. Included in this new SLA is third-party verification by Keynote Systems and proactive notification by Internap as part of its end-to-end network monitoring and management.
