Alice Germany, Telecom Italia’s German broadband access provider business, will begin monitoring its SS7 and VoIP signaling with the Sunrise Telecom Traffic Analysis and Monitoring System (TAMS) and TAMS 7-VoIP Application Module.
Alice’s network operation department will use these tools to troubleshoot and monitor its growing next-generation network. The Sunrise Telecom solution was chosen, in part, because of its advanced reporting engine, which can alert the operations department of degradations both in the network and with services. This critical function provides a better view into how customers actually experience the services, and enables significantly faster reaction times for corrective actions. In addition, the TAMS and TAMS 7-VoIP Application Module allow Alice to monitor interconnection traffic links with other licensed operators to better measure and enforce service level agreement guarantees.
Michele Campriani, general manager of Sunrise Telecom’s Protocol Products Group, said with the new generation of interactive data services being offered over wireless and wireline networks, it is imperative operators understand not just how the network is behaving, but how end-users actually are experiencing the services. “We are very proud of our partnership with Alice/Telecom Italia, as they represent a textbook example of how the effective use of monitoring and troubleshooting tools can ease deployment of these advanced services and actually improve their performance over time,” he said.
Sunrise Telecom’s TAMS is a network maintenance and diagnostic system for wireline, wireless, VoIP service providers and carriers. The system provides troubleshooting, reporting, alarming and call detail record (CDR) forwarding to an external billing verification application. Each probe unit supports between four and 32 E1/T1 links, up to eight LAN links and STM-1 connections, providing a complete network monitoring solution for small and large service providers, without high overhead costs.
The TAMS 7-VoIP system has eight probes based on NeTracker technology and one centralized server. It monitors every point of interconnection as well as softswitch interconnections to all NGN elements. With the TAMS, it enables customers to trace a specific call through the network regardless of the traversed protocols and identifies if problems are on the network or coming from external sources.
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