Verizon Wireless (VZ) introduced Visual Voice Mail this week, a new application that lets customers manage the voice mail on their phones. You get can the details on how this works from them, but here are a couple of the players that help make it happen:
Verizon Wireless’ Visual Voice Mail service is powered by Alcatel-Lucent (ALU) and Comverse. Alcatel-Lucent has deployed its 5150 Messaging Applications Broker, which provides enhanced notification and content delivery services for voice, text and video messages through an intuitive visual interface. The company is providing network integration services for Visual Voice Mail and helping to eliminate the need to dial-in and listen to messages in sequential order.
Comverse is a pioneer in Visual Voice Mail services, which are deployed over its InSight Next-Generation Voicemail Platform. New messages get delivered to the handset for one-click access and message details are displayed at a glance.