Martin Group has announced its new Enhanced Services Platform (ESP), a collection of software applications enabling rapid development and delivery of revenue-generating products and services.
ESP is comprised of network and lifestyle applications, a Web self-care portal, a master product catalog and a product workbench.
Network applications include next-gen message management, call termination to announcement, podcast delivery, on-demand conference, and RSS feed translation. Lifestyle applications include advanced call waiting, call delivery manager, parental control, and class 5 feature management. Web self-care allows customers to shop, buy and manage any product or service that the communications provider makes available – 24 hours a day, 7 days a week, 365 days a year. The product catalog manages product offerings exposed to clients, provides a central reference to product information, and supplies product information/definition to correlate and map to other external solutions. The product workbench allows rapid creation and deployment of new products and services as well as the ability to build trial applications allowing subscribers to test and buy.
“Communications providers want to be able to quickly add new features and applications that take advantage of new technologies,” says Jim Odom, CEO and President of Martin Group. “We recognize the need to enhance traditional voice, video and internet services with new applications creating new revenue streams. With ESP, communications providers will realize revenue faster, improve efficiency, and improve customer satisfaction,” adds Odom.
Martin Group is a provider of BSS/OSS software solutions, next-generation engineering, and business services that address the operational and marketplace challenges faced by today’s communications providers.
