T-Mobile has deployed and is operating Mformation’s advanced MDM solution globally, designed to improve the customer experience.
Arnd Gallmann, senior vice president of T-Mobile said, “The customer is at the center of everything we do at T-Mobile. Advanced Device Management is critical to delivering the best possible user experience, ensuring that our customers’ devices and services are fully optimized and accelerating usage of mobile data services. We are using the Mformation platform to remotely manage mobile devices across our international operations, which enables us to provide the best possible service to our customers and to ensure that their handsets are always up to date and working properly.”
With the Mformation software, T-Mobile is able to remotely configure and update the software in mobile devices throughout all phases of their lives. Mformation also gives T-Mobile full real-time control and complete security.
T-Mobile selected Mformation to serve its more than 120 million global customers because its integrated device management solution is the most comprehensive on the market, according to the company. Mformation’s proven technology leadership in advanced device management and its strong track record of helping mobile operators deliver innovative new data services also contributed to the decision, said T-Mobile.
Mark Edwards, Mformation’s CEO, comments, “We are pleased to be working with T-Mobile as they expand the deployment of device management capabilities around the globe.”