Carolina West Wireless has selected ENABIL Solutions for its managed customer care and billing services. ENABIL has been working for the past month on the configuration, implementation and overall management of its Aurora platform – what it calls a flexible, customer-oriented billing solution.
ENABIL says Aurora offers an open architecture and a configurable, high speed rating engine, allowing CWW to quickly launch new products and services.
Aurora will provide CWW with end-to-end customer care including collections management, real-time credit checking, real-time order creation & service provisioning, multiple payment processing options, flexible rating architecture and dynamic invoice generation. Aurora was developed using Oracle Communications Billing and Revenue Management as its backbone. It was chosen for its ability to deliver superior time to market advantage and help bill and manage all communication services from mediation, rating and billing within a single environment, according to the company.
