Tektronix Communications, a provider of Communications Test and Network Intelligence Solutions, has acquired Arantech, a provider of Customer Experience Management (CEM) solutions for wireless providers. Terms of the deal were not disclosed.
The two companies say this deal will allow them to better identify new revenue opportunities and more efficiently resolve mobile service problems. Tektronix says Arantech’s ability to improve the customer experience was a big reason behind the acquisition. Arantech will also broaden the suite of applications that Tektronix offers to wireless operators around the world.
Arantech will continue to operate under the Arantech brand. It will be a standalone business within the Tektronix Network Intelligence Solutions portfolio. Arantech’s solutions will remain equipment-vendor independent and will continue to work with any vendors' installed probes, including those from Tektronix Communications. In addition, Arantech will retain its own dedicated sales and services organization, R&D, marketing and product development.