Lintel Group has extended its preferred supplier relationship with Convergys to provide prepaid and value-added services to Lintel’s mobile customers in West Africa. The Lintel Group provides GSM telecommunications services under the Africell name to more than 1.3 million subscribers in Sierra Leone and Gambia. The company has a nine-year relationship with Convergys.
Through its Relationship Technology Management business unit, Convergys is implementing additional licensing capacity and features to the Lintel Group’s prepaid platforms in Sierra Leone and Gambia to support subscriber growth and enhance the customer experience.
Convergys says its solutions deliver innovative support of convergent services, leveraging real-time marketing innovation, minimizing risk, reducing operational costs, and generating revenue in order for clients to focus on building valuable relationships with their customers.
