Asian telecom service provider Bharti Airtel has signed a managed services deal with Comviva, an integrated VAS solutions provider in emerging markets. Bharti Airtel becomes the first telecom services operator in the world to have a managed services agreement for its value-added services portfolio.
As part of this three-year deal, Comviva – formerly known as Bharti Telesoft – will manage around 2,000 of Airtel’s VAS nodes across India from various partners, to meet defined service level agreements.
Bharti Airtel says this managed services agreement with Comviva will further reiterate its commitment to its customers to offer them best-in-class products and services that will enhance their mobile usage experience.