Cavalier Telephone has licensed and installed Nashville-based Equinox Information Systems’ Protector. Protector offers real-time fraud detection by identifying instances of suspicious activity on a communications network. Since 1988, Protector has allowed hundreds of telephone and communications providers to limit fraud losses by distinguishing legitimate customer usage from illegal fraud, according to Equinox.
The software allows Cavalier’s fraud management team to monitor millions of call records per day, from multiple data feeds including switching facilities across the eastern United States. Using dynamic usage profiles and a number of other sophisticated metrics, Protector will allow Cavalier to quickly identify fraud and limit losses.
“This software license agreement represents an important step in our relationship with Cavalier.” said David West, Equinox executive vice president. “For several years, Cavalier has used our TeleLink software suite to mediate call and usage records. We are pleased to integrate Protector into their operations to provide them with advanced fraud protection.”
