Fiserv Inc. today announced that Biller Direct HV, a hosted solution that integrates electronic billing and payment capabilities into company Web sites, has been enhanced with new delivery and alerting capabilities. New capabilities include a "push e-bill" option that enables the delivery of secure PDF e-bills via e-mail and mobile alerts that notify consumers via their mobile device when a bill has been received.
With Biller Direct HV from Fiserv, billing organizations can now deliver bills electronically to all channels including the Web, e-mail and mobile devices. These enhancements reflect the continued focus Fiserv has on delivering services to meet both billing organization and consumer needs.
Today, consumers are much more knowledgeable about e-billing options and demand the freedom to choose where and how they view and pay bills. Meeting consumers at their preferred point of preference drives improved customer satisfaction and decreased costs.
"There is a digital transformation underway and it can be challenging for billing organizations to keep up with payment trends, consumer wants and needs, government regulations and emerging technologies, on top of running their own business," said Adam Craig, director of product management, Biller Solutions, Fiserv.
