FTS has launched FTS Express, a scalable and flexible billing and customer care system wrapped in a small appliance. The company calls it a highly affordable, easy-to-deploy product that’s been specifically designed for entry-level ISPs and VoIP, WiMAX, Wi-Fi, and IPTV providers that want to start small while building the foundation for future growth and expansion.
FTS Express is an all-in-one product for online charging, billing, AAA, balance management, customer care, policy control, and more. It comes ready with the necessary hardware and third-party software, can be configured without vendor support, and is offered in three packages: convergent prepaid/postpaid data; convergent prepaid/postpaid data and VoIP; and an advanced service provider package. FTS Express’ flexibility and breadth of functionality enable customers to start with core modules for basic operation, and grow with additional components to a mature implementation together with their business, without having to compromise on expansion capabilities. Moreover, the product can be seamlessly and rapidly expanded to a full-fledged billing and customer care solution with no changes to procedures and interfaces, according to the company.
FTS Express introduces a new approach in the company’s marketing strategy: The appliance will be sold primarily via FTS’ partners, including systems integrators, value-added resellers, service bureaus that provide BSS support, owners of WiMAX and other licenses, and WiMAX/VoIP infrastructure providers that wish to expand their offering.
