OnePhone Deutschland, a new German operator created as a joint venture between KPN and OnePhone Holding, has deployed Comarch's BSS and OSS Suite. The suite will help OnePhone offer telephony services specifically for enterprises.
Within the terms of the contract signed at the beginning of 2009, Comarch has delivered its BSS/OSS platform in order to support billing and CRM processes in the femto-cell GSM telephony concept. The solution enables billing, rating and charging, pre-sales and sales support, and features a product catalogue, as well as fulfillment processes, including Site Installation Management and Automated Service Provisioning. It facilitates advanced billing management as well as execution of marketing campaigns, commissioning and financial reporting.
Comarch Corporate Self-Care – enabling widespread customer self-service via the Internet – will be delivered as a part of the package. The implementation project is ongoing and delivery of all functionalities is expected within the next few months.
“We chose Comarch because we felt that its products would enable us to reach our goals especially in terms of delivering a high quality of service to our customers; to create a core system solution which would at the same time be flexible and smoothly integrated. That is also the reason why we decided to implement the complete Comarch BSS Suite and some Comarch OSS Suite modules,” said Marc Mauermann, CEO, OnePhone Deutschland GmbH.