Oracle has announced the general availability of Oracle Communications Billing and Revenue Management, Release 7.4. It’s designed to help communications service providers, media companies and other service providers enhance customer service, respond faster to market demands and reduce operational costs.
The new release helps service providers improve customer management capabilities; offer expanded pricing, billing and invoicing functionality; and enhance data accessibility to help the customer service representative deliver better service.
The new release supports Oracle Application Integration Architecture for Communications, delivering to service providers using Oracle’s Siebel CRM new capabilities for managing high-value offers and streamlining collections processes.
New out-of-the-box integrations with Oracle Business Intelligence Publisher, Oracle Communications Services Gatekeeper and Oracle Enterprise Manager for increased flexibility and lower total cost of ownership are also available in this release.
The software also enhances overall performance and expands support for current technology standards, including Transferred Account Procedure (TAP), Returned Account Procedure (RAP), Diameter, Remote Authentication Dial-In User Service (RADIUS) and Sarbanes-Oxley (SOX).
Oracle provides new upgrade scripts for customers to help reduce the time, effort and cost associated with upgrading to the new release.
