VoIP service provider MSA Communication of Korea has adopted Oracle Communications’ Converged Application Server to develop a new VoIP phone service called “IMTEL Wiz.” The companies expect it will help MSA achieve higher revenue and gain a competitive edge.
MSA Communication was the first provider in Korea to adopt the Oracle service delivery platform, which enabled the company to develop a wide range of new services. As a result, MSA Communication has increased sales by 10 percent and reduced the time to market with a more simplified process for new service development. Also, differential charging modes are available depending on service policies, helping the company deliver a differentiated customer experience at the lowest total cost. All of these benefits enabled MSA Communication to expand into the business to business (B2B) market.
”IMTEL Wiz” offers free connections to government agencies or service guide calls, as well as the unlisted call function, which connects phone calls without displaying the caller’s phone number, all of which were impossible in existing Internet phone services.
“By providing new services quickly and easily through Oracle Communications Converged Application Server, MSA Communication stands out in the highly competitive domestic VoIP phone service market,” said Raghav Sahgal, vice president and general manager for Asia-Pacific, Oracle Communications. “Based on Java, the Oracle Communications Converged Application Server enables communications service providers to develop services quickly at minimum cost. We are confident that this Oracle product will catalyze a new era in the Korean communications industry.”
